Warehouse & Logistics Manager

About the Company

FOZ One is a company dedicated to transforming ideas into life, empowering businesses worldwide. We offer state-of-the-art facilities at our vibrant HQ, featuring a rooftop commune, gym, and innovative spaces designed for collaboration and wellness. Join us to be part of FOZ One's branding transformation and immersive digital experiences, and thrive in a dynamic environment that values learning, growth, and cutting-edge innovation.

About the Role

The Warehouse & Logistics Manager oversees end-to-end warehouse operations, inventory control, domestic and international shipments, and trade compliance. The position requires strong cross-functional coordination (Production, QA, Finance, Purchasing) to ensure on-time, accurate customer deliveries while driving cost savings and process improvements.

Core Responsibilities

• Warehouse Operations & Inventory Control:

  • Manage daily receiving, put-away, production material issuance, picking, packing, and finished goods storage.
  • Oversee space optimization, palletization, container loading, and WMS/ASRS/ERP systems utilization.
  • Maintain stock accuracy through regular cycle counts, reconciliation, variance investigations, and FIFO/FEFO rules.

• Logistics & Carrier Management:

  • Coordinate multi-modal (air, sea, land) import/export shipments for both local and overseas destinations.
  • Negotiate freight rates and manage performance of 3PLs, shipping lines, forwarding agents, and customs brokers.
  • Monitor On-Time Delivery (OTD), clear shipment bottlenecks, and handle urgent air-freight escalations using proper Incoterms.

• Malaysian Customs & LMW Compliance:

  • Maintain strict adherence to Licensed Manufacturing Warehouse (LMW) regulations and Malaysian Customs procedures.
  • Manage import/export documentation, preferential tariffs (ATIGA), duty/tax declarations, and LMW goods/scrap movements.
  • Prepare for official customs audits and ensure physical stock reconciles with ERP and customs records.

• Cost Optimization & Process Improvement:

  • Control and minimize freight, air-escalation, 3PL, storage, demurrage, and operational costs.
  • Drive continuous improvement using 5S, Lean, or Kaizen principles; perform root-cause analysis for logistics emergencies.
  • Generate monthly cost-savings proposals and MRM/KPI performance reports.

• Leadership & Safety:

  • Lead, schedule, and develop warehouse supervisors, operators, and forklift staff.
  • Enforce safety protocols, regulatory compliance, and housekeeping standards.

Key Qualifications & Requirements

• Education: Degree or Diploma in Supply Chain Management, Logistics, Operations Management, Industrial Engineering, or Business Administration. Professional certifications in Supply Chain, Customs, or LMW are advantageous.

• Experience: 8–12 years in warehouse and logistics operations, including at least 3–5 years in a managerial or supervisory role.

• Essential Skills:

  • Hands-on experience with LMW compliance and Malaysian Customs.
  • Proficiency in ERP, WMS, MRP, or ASRS software.
  • Proven track record in freight negotiation, vendor management, and cost reduction.