Warehouse & Logistics Operations Supervisor

Key Responsibilities

1. Warehouse & Logistics Operations (60%)

• Lead and manage the Warehouse & Logistics team to ensure all operations comply with SOPs and ISO 9001 standards.

• Plan and allocate manpower effectively to meet daily operational requirements and customer demands.

• Oversee the receiving process to ensure completion within the agreed lead-time.

• Monitor daily outbound activities to ensure all Sales Orders are properly prepared (pick, pack, check, sort by route) and loaded according to plan to achieve On-Time Delivery.

• Control inventory accuracy through daily cycle counts and maintain agreed stock accuracy levels.

• Ensure proper storage alignment with the warehouse layout and adhere to Dangerous Goods (DG) regulations under the Department of Industrial Works (DIW).

• Ensure warehouse safety and maintain the proper condition of tools, equipment, fire-fighting systems, temperature-controlled areas, and pest control.

2. Logistics Analytics & Process Improvement (30%)

• Gather daily operational data (e.g., goods receiving, picking, delivery) to analyze and develop comprehensive monthly performance reports.

• Create and maintain a Logistics Dashboard based on daily activities for continuous monitoring and controlling of departmental KPIs.

• Suggest and implement corrective action plans to resolve operational issues in each activity.

• Utilize basic AI tools to assist in generating and extracting secondary databases (e.g., from Google Sheets, Chat, Line) to streamline workflow and data collection. (Note : This utilizes approximately 10% of the analytical scope).

3. Procurement Evaluation & Sourcing (10%)

• Conduct pricing evaluations and vendor comparisons for warehouse-related projects and services to ensure cost-effectiveness and optimal value.

• Prepare the Vendor Approved List and conduct annual vendor evaluations for departmental procurement.

• Oversee warehouse consumables procurement, equipment maintenance, and calibration.

Qualifications

• Bachelor’s Degree or higher in Logistics Management, Information Technology, Business Administration, or a relevant field.

-Minimum 5-7 years of work experience in Warehouse and Logistics (Distribution Centre preferred), with at least 2-3 years at the Supervisor level demonstrating strong people and change management skills.

-Advanced proficiency in Microsoft Excel and Data Analytics & Visualization programs is mandatory. Must be capable of utilizing basic AI tools for database generation. Experience in implementing WMS or ERP systems with proven success is highly preferable.

-Advanced proficiency in Microsoft Excel and Data Analytics & Visualization programs is mandatory. Must be capable of utilizing basic AI tools for database generation. Experience in implementing WMS or ERP systems with proven success is highly preferable.

-Experienced in ISO-9001 as a quality service operations system, with direct experience handling customer audits.

-Experience in handling hazardous chemicals or managing a DG Warehouse is a strong advantage.

-Extremely proactive, responsible, organized, and capable of working under highly fluctuated demand. Must possess a data-driven decision-making mentality, be a fast learner, and have a strong "can-do" attitude.