Warehouse Assistant - Beauty Industry!

Who we are:

Celebrating 15 years of excellence, Derma Aesthetics is a leading distributor of advanced skincare solutions, treatment technologies and professional education, supporting skin professionals across Australia and New Zealand.

Our portfolio features industry-leading brands including dermaviduals, EXCEED Microneedling, SIMKA and MTS-Rollers, all underpinned by science, innovation and the principles of Corneotherapy.

Our mission is simple yet powerful: to change lives, not just skin.

We are passionate about empowering clinics and skin professionals with the products, education and support they need to deliver exceptional outcomes. Through cutting-edge innovation, industry-leading education and a commitment to advancing skin health, we help our partners grow thriving businesses while making a meaningful difference in the lives of their clients.

The Opportunity

We're looking for a motivated Warehouse Assistant to join our Operations team. This is a hands on role that plays a vital part in ensuring our clients receive exceptional service and their orders are delivered accurately and on time.

If you're organised, detail-oriented, enjoy working in a fast-paced environment, and take pride in delivering great customer experiences, we'd love to hear from you!

What You'll Be Doing

As a Warehouse Assistant, you will support the smooth day-to-day operation of our warehouse by:

• Picking, packing and dispatching client orders accurately and efficiently
• Prioritising all orders received before 12:00pm for same day processing
• Processing incoming and outgoing orders, including invoicing, order finalisation, and inventory system updates
• Booking shipments with our preferred courier partners
• Preparing kits, promotional items, and VIP gift boxes to a high standard
• Providing exceptional customer service by responding professionally and promptly to internal and external emails and phone enquiries
• Assisting with general telephone enquiries and directing queries to the appropriate team members when required.
• Maintaining warehouse organisation, ensuring stock is stored neatly, correctly labelled, and rotated according to expiry dates
• Participating in weekly SKU checks and annual stocktake activities
• Supporting continuous improvement initiatives to help the warehouse operate efficiently and effectively

Skills & Experience:

• Prior experience in a logistics/warehouse environment (beneficial)
• Good communication skills
• Basic computer literacy
• Strong attention to detail
• Ability to work independently with minimal supervision.

Why work with us?

When you become part of the Derma team, you’ll enjoy a supportive environment and benefits designed to help you thrive:

• Collaborative and growth-focused culture - work with a friendly, professional team that values development and success
• Employee Assistance Program (EAP) - access to free, confidential counselling and support whenever you need it
• Exclusive skincare perks for you and your family
• Additional leave entitlements to recharge and enjoy life outside of work
• Performance rewards and recognition - your contributions won’t go unnoticed
• Novated Leasing - making it easier to drive the car you want, in a tax-effective way.

If you’re passionate about skincare, education, and making a real impact, we’d love to hear from you.