Warehouse Assistant

Job Summary

The Warehouse Assistant is responsible for supporting the smooth and efficient operation of the warehouse, including receiving, checking, storing, picking, packing, and distributing optical products, retail supplies, and other materials.

The role requires good attention to detail to ensure accurate inventory records, timely stock movement, and proper handling of goods. The Warehouse Assistant is also responsible for maintaining a clean, organized, and safe warehouse environment.

Key Responsibilities

1. Inventory Management

• Receive, inspect, and verify incoming goods against Purchase Orders (PO), Delivery Orders (DO), and other relevant documents.
• Check product quantities, item codes, specifications, and condition upon receipt.
• Pick, pack, and prepare goods for delivery to Season Optical outlets or other designated locations.
• Perform regular stock counts and assist with stocktake activities to ensure inventory accuracy.
• Monitor stock movement and report discrepancies, shortages, damaged goods, or missing items to the supervisor.
• Ensure proper stock arrangement and rotation to minimise damage and loss.

2. Warehouse Operations

• Load and unload goods safely, manually or using appropriate material-handling equipment where applicable.
• Store goods systematically in their designated locations.
• Prepare stock for outlet replenishment, internal transfers, and other approved requests.
• Ensure goods are properly packed and protected during handling and transportation.
• Follow established warehouse procedures and safety guidelines when handling and storing goods.
• Assist with the movement and transfer of stock between the warehouse and Season Optical outlets.

3. Documentation & Inventory Records

• Maintain accurate records of goods received, issued, transferred, and dispatched.
• Update inventory records through manual records, spreadsheets, or warehouse/inventory systems.
• Prepare and maintain relevant warehouse documents, including PO, DO, stock transfer records, and receiving records.
• Report any stock discrepancies, damaged goods, or documentation issues promptly to the supervisor.
• Ensure warehouse transactions are properly recorded and traceable.

4. Warehouse Maintenance & Safety

• Maintain the warehouse in a clean, organised, and safe condition at all times.
• Ensure products are properly labelled and stored in designated areas.
• Conduct routine checks of warehouse equipment and report any defects or maintenance requirements.
• Follow company safety procedures and ensure that walkways, storage areas, and working spaces remain hazard-free.
• Handle goods carefully to prevent damage, loss, or unnecessary wastage.

5. Team Collaboration

• Work closely with the Warehouse, Merchandising, Purchasing, Retail Operations, and outlet teams to support smooth stock movement.
• Assist colleagues during stocktaking, outlet replenishment, deliveries, and other warehouse activities.
• Support the team in meeting daily warehouse and operational requirements.
• Perform any other warehouse-related duties as assigned by the Supervisor or Management from time to time.

Requirements

• Minimum SPM or equivalent qualification.

• Previous experience in warehouse, inventory, logistics, retail, or distribution operations is an advantage but not mandatory.

• Experience in the optical or retail industry will be an added advantage.

• Basic knowledge of inventory management and warehouse operations.

• Basic computer skills, including Microsoft Excel and inventory/inventory management systems.

• Good organizational and time-management skills.

• Good attention to detail and ability to maintain stock accuracy.

• Able to read and understand basic warehouse documentation such as PO and DO.

• Physically fit and able to lift, carry, and move goods when required.

• Responsible, punctual, disciplined, and willing to learn.

• Able to work independently as well as part of a team.

• Good communication skills and a positive working attitude.