Warehouse Assistant

A. Goods Receipt & Inbound Processing

• Receive all incoming IT hardware shipments at the warehouse physically unloading goods from delivery vehicles, courier pickups, and freight forwarder handovers, and moving stock to the designated receiving area promptly.
• Assist the Executive (Dispatch) and Senior Executive in physically verifying incoming goods against vendor packing lists and purchase orders counting quantities, checking product models, inspecting packaging condition, and confirming serial numbers for high-value items.
• Report any inbound discrepancies including shortages, damaged packaging, wrong models, or missing items to the Executive (Dispatch) immediately upon detection, and assist in preparing the discrepancy documentation for the Manager, Warehouse & Logistics to escalate to the Manager, Procurement.
• Apply product labels, barcode stickers, and serial number tags to received stock as directed by the Executive (Dispatch) ensuring all items are correctly labelled before being moved to storage bin locations.
• Physically move received and verified stock to designated warehouse bin locations — following the bin layout and storage plan set by the Senior Executive, Warehouse & Logistics — ensuring products are stored by category (laptops, desktops, networking, accessories, servers, peripherals) and accessible for fast order picking.

B. Bin Management & Stock Organisation

• Maintain the cleanliness, organisation, and integrity of all warehouse bin locations ensuring stock is stored neatly, upright, and correctly positioned in designated bins at all times without mixing product models or categories.
• Perform bin-level housekeeping activities on a daily basis removing empty packaging, clearing aisles, reorganising displaced stock, and flagging any damaged racking or storage equipment to the Senior Executive for reporting to the Manager, Warehouse & Logistics.
• Assist the Executive (Dispatch) in stock put away activities placing newly received items into the correct bin locations as directed and updating physical bin cards or handheld scanner records as required.
• Support cycle counts and physical stock audits as directed by the Senior Executive or Manager, Warehouse & Logistics physically counting products in assigned bin locations, recording counts on stock count sheets, and reporting results accurately without independent alteration.

C. Order Picking & Packing Support

• Assist the Executive (Dispatch) in picking Channel Sales orders retrieving products from bin locations as per the pick list, verifying product models, quantities, and serial numbers against the sales order, and presenting picked items to the Executive (Dispatch) for quality checking before packing.
• Pack outbound orders under the direction of the Executive (Dispatch) placing products in appropriate boxes or packaging materials, adding protective padding as required, ensuring all items listed on the packing slip are included, and sealing boxes securely before labelling.
• Assist in packing Export shipments following export-specific packaging instructions provided by the Executive (Dispatch) or Senior Executive, including applying destination labels, country markings, and fragile stickers as required for the destination market.
• Hand packed and sealed boxes to the Executive (Dispatch) for dispatch documentation preparation and courier handover and assist with loading outbound shipments onto delivery vehicles or freight forwarder trucks as directed.
• Maintain productivity and accuracy in picking and packing activities to support the daily dispatch targets set by the Executive (Dispatch) and Senior Executive meeting timelines for Channel Sales orders across Category A, B, and C clients and Export shipments.

D. RMA & Returns Support

• Assist the Executive (RMA) in handling inbound customer returns from Channel Sales clients physically receiving returned goods, moving them to the designated returns area, and reporting the return to the Executive (RMA) for inspection and documentation.
• Support the Executive (RMA) in preparing goods for vendor returns (RMAs) packaging defective, damaged, or incorrectly supplied items securely, applying vendor return labels, and handing over to the logistics provider as directed by the Executive (RMA) after all required approvals are in place.
• Maintain the RMA and returns area in a clean and organised condition keeping returned items clearly separated from active stock and properly labelled with return reference numbers to prevent mix-ups with sellable inventory.

E. Warehouse Safety, Housekeeping & General Support

• Maintain the overall warehouse in a safe, clean, and organised condition at all times including sweeping and clearing the warehouse floor, removing waste packaging materials, disposing of cardboard and plastic wrapping, and ensuring all walkways and emergency exits are clear and unobstructed.
• Handle all IT hardware stock with care following safe handling procedures for fragile, heavy, or high-value products, using trolleys, pallet jacks, or other material handling equipment as directed, and avoiding any actions that may cause physical damage to stock.
• Report any safety hazards, damaged racking, equipment malfunctions, or potential security issues observed in the warehouse to the Executive (Dispatch) or Senior Executive immediately for escalation to the Manager, Warehouse & Logistics.
• Support the warehouse team in any ad hoc operational tasks as assigned by the Executive (Dispatch), Executive (RMA), or Senior Executive including assisting with logistics handovers, documentation support, and general warehouse activities during peak periods or high-volume dispatch days.
• Assist in receiving courier and freight forwarder vehicles at the receiving dock verifying that delivery drivers present the correct delivery orders, obtaining signatures on proof of delivery (POD) documents, and handing completed PODs to the Executive (Dispatch) for filing.

Pay: AED2,000.00 - AED2,500.00 per month

Work Location: In person