Warehouse Assistant (Cold room)

Job Title: Warehouse Assistant (Cold room, Frozen –18°C)

Job Summary

The Warehouse Assistant (Cold room, Frozen –18°C) is responsible for handling, storing, and dispatching frozen goods in a temperature-controlled environment. This role requires working in sub-zero conditions while ensuring product integrity, inventory accuracy, food safety compliance, and workplace safety at all times.

Key Responsibilities

• Receive, inspect, and store frozen goods in designated –18°C freezer areas in accordance with FIFO/FEFO practices.
• Pick, pack, and prepare frozen products accurately for delivery, ensuring minimal temperature exposure.
• Load and unload frozen goods using manual handling or material handling equipment where applicable.
• Conduct regular stock counts, cycle counts, and assist with inventory reconciliation.
• Monitor and record freezer temperatures to ensure compliance with food safety and quality standards.
• Identify and report damaged goods, temperature deviations, or equipment malfunctions immediately.
• Maintain cleanliness, hygiene, and organisation of freezer, staging, and warehouse areas.
• Ensure correct labelling of products, including batch numbers and expiry dates.
• Strictly comply with workplace safety, food hygiene, and cold room operating procedures.
• Wear and maintain required PPE including thermal wear, gloves, and safety footwear.
• Support ad-hoc warehouse and operational duties as assigned by the Supervisor.

Working Conditions

• Required to work in a frozen environment at –18°C for extended periods.
• Work rotation and rest breaks will be provided in accordance with safety guidelines.
• PPE will be provided and must be worn at all times in frozen areas.

Requirements

• Prior experience in frozen warehouse or cold room operations is preferred.
• Able to lift, carry, and move heavy cartons and pallets.
• Comfortable working in sub-zero temperatures.
• Basic knowledge of warehouse operations and inventory handling.
• Understanding of food safety, hygiene, and workplace safety standards is an advantage.
• Able to follow instructions accurately and work independently or as part of a team.
• Willing to work overtime and Saturday when required.

Core Competencies

• High attention to detail
• Physical endurance and stamina
• Strong safety awareness
• Reliability and teamwork
• Time management and accuracy