Warehouse Associate Broken Arrow ReStore

Summary:

The Warehouse Associate is responsible for all aspects of warehouse functions including receiving, storing, handling, and preparing items for sale while maintaining the warehouse in a safe and orderly fashion. The Warehouse Associate is also responsible for helping as a Sales Floor Associate, working closely with customers to determine their needs, answer their questions and recommend the right solutions. The Warehouse/Sales Floor Associate is an ambassador for Green Country Habitat for Humanity and often makes a first impression of the organization to donors and customers, therefore a positive attitude is necessary.

Essential Functions:

• Conduct themselves professionally. Has a clean and neat appearance, and positive attitude.
• Ensures high levels of customer satisfaction through excellent sales service.
• Assesses customers’ needs and help and information on products available.
• Welcomes customers to the RESTORE and answer their questions.
• “Go the extra mile” to drive sales.
• Explains to donor’s items we accept. Is considerate to donors, especially those turned away due to type and condition of items.
• Ensure the donors fill out the correct donor form and they receive a copy. Forms are turned into Store Management at the end of each month.
• Follows policy and procedures in regard to customer holds, asking for prices and verifying receipts.
• Assists with keeping warehouse clean.
• Follows instructions on marketing or customer relation activities.
• Helps to load items at the donor's location in a safe and courteous fashion.
• Assists in unloading truck at ReStore, following back dock guidelines.
• Helps clean and move priced items to the showroom floor, as needed.
• Assists in other areas within the ReStore, as requested.
• Assists in keeping trucks well maintained and clean.
• Completes daily and weekly safety checklists.
• Follows all Safety and reporting guidelines as outlined by ReStore management.

Additional Responsibilities:

• Loads items at the work site in a safe and courteous fashion.
• Assists in unloading truck following dock guidelines.
• Operates powerlift equipment and various power tools.

Safety Responsibilities:

• Maintain a workplace free from serious recognized hazards and comply with safety standards, rules, and regulations.
• Use tools available to maintain a safe environment.
• Educate yourself on hazards, safety practices and rules.
• Communicate about any unsafe practices and conditions.
• Always follow all safety rules and regulations.
• Reports any injury, accident or near miss (no matter how small) to management.
• See something, say something.

Other Duties:

The information contained in this job description is for compliance with the American with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties for this position. Duties, responsibilities, and activities may change at any time with or without notice.

EEOC Statement

Green Country Habitat for Humanity provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.