Warehouse Associate

Job Description: Warehouse & Supply Chain Associate

Position: Warehouse & Supply Chain Incharge
Department: Supply Chain & Operations
Location: Greater Noida

Role Overview

We are looking for a proactive and detail-oriented Warehouse & Supply Chain associate to manage end-to-end warehouse operations, dispatch planning, inventory coordination, and logistics execution. The ideal candidate will ensure timely order fulfillment while maintaining seamless coordination with courier partners, transporters, marketplaces, and warehouse teams.

Key Responsibilities

• Manage end-to-end warehouse operations, including inventory, storage, picking, packing, and daily dispatches.
• Create and process Purchase Orders (PO), Sales Orders (SO), and Replenishment Orders (RO) accurately and on time.
• Coordinate daily dispatch planning and ensure timely deliveries across B2B, E-commerce, and Quick Commerce channels.
• Act as the primary point of contact for courier partners, transporters, and logistics service providers to ensure smooth shipment movement and issue resolution.
• Coordinate with marketplace and reseller warehouses (Amazon, Blinkit, Zepto, Swiggy Instamart, Flipkart, etc.) for inbound appointments, shipment reconciliation, and inventory replenishment.
• Track vehicles and shipments to ensure on-time delivery and proactively resolve transit delays or exceptions.
• Maintain accurate inventory records, perform regular stock reconciliations, and minimize inventory discrepancies.
• Operate and maintain Inventory Management Systems (IMS/ERP) to ensure real-time inventory accuracy.
• Generate and print shipping labels, barcode labels, invoices, packing slips, and other dispatch documentation.
• Ensure compliance with dispatch SOPs, documentation standards, and warehouse safety practices.
• Monitor courier and transporter performance, freight costs, and service levels to improve operational efficiency.
• Work closely with Sales, Procurement, Finance, and Production teams to ensure uninterrupted order fulfillment.
• Prepare daily and weekly operational reports covering dispatches, inventory status, pending orders, and logistics performance.

Required Skills & Qualifications

• Bachelor's degree in Supply Chain, Logistics, Operations, Commerce, or a related field.
• 13 years of experience in warehouse operations, logistics, or supply chain management.
• Strong understanding of inventory management systems (ERP/WMS/IMS).
• Experience with PO, SO, and RO creation and warehouse documentation.
• Hands-on experience with invoice generation, label printing, barcode systems, and shipping documentation.
• Familiarity with E-commerce and Quick Commerce operations, including Amazon, Blinkit, Zepto, Swiggy Instamart, Flipkart, etc.
• Knowledge of courier aggregators, transport management, and vehicle tracking.
• Strong proficiency in Microsoft Excel and Google Sheets.
• Excellent coordination, communication, and problem-solving skills.
• Ability to work in a fast-paced, high-volume dispatch environment.

Key Performance Indicators (KPIs)

• On-time dispatch rate
• Order fulfillment accuracy
• Inventory accuracy (% variance)
• Dispatch TAT adherence
• Courier SLA compliance
• Order processing accuracy (PO/SO/RO)
• Shipment reconciliation and claims resolution
• Logistics cost optimization
• Warehouse productivity and operational efficiency