Warehouse Associate

Job Summary

Primary job responsibilities are to Ship-Receive and stock parts and equipment. Enter, process and ship orders. Assist customers via telephone, e-mail, or walk in and provide excellent customer service at the Service Counter.

Activities & Responsibilities

Responsibilities may include, but are not limited to:

Primary

• Pick, pack, and process orders. Do so manually and with wireless and/or desktop computer
• Receive incoming shipments by sorting physical merchandise and entering into computer
• Stock all items on shelf or in staged orders
• Operate forklift and order picker to load or unload trucks, or to stock shelves and move merchandise
• Ship orders using FedEx, UPS, GSO, England Transportation platforms
• Greet customers at the service counter
• Fulfill service counter sales, will calls, and phone orders
• Participate in daily cycle counts and the overall accuracy of inventory
• Create and maintain customer relationships
• Other duties, responsibilities, and special projects as assigned by manager in support of SHC’s businessobjectives.

Supplementary

• Customer service and support of outside sales people with customer needs
• Contributes to warehouse cleanliness and overall organization
• Minor repairs as assigned throughout facility
• Assist in training of new employees

Equipment & Technology (examples in parentheses)

• Office equipment (phone, copier, fax, scanner, etc.)
• Fork lift, order picker, wireless warehouse equipment, hand and power tools
• Microsoft Suite (Excel, Word, Outlook, etc.)
• P21

WAREHOUSE ASSOCIATE

Minimum Qualifications

Education

• High School diploma
• Driver’s License required
• Fork Lift Certification preferred

Experience

• 1-2 years experience in fuel system product/industry knowledge helpful
• Experience in warehouse sales and customer service
• Experience in fork lift operation

Skills

• Excellent verbal and written communication skills
• Punctual and dependable
• Attention to detail and accuracy
• Organizing and prioritizing
• Ability to work independently and with others
• Ability to meet deadlines
• Physical, mental or visual/hearing capabilities

Work Environment

• Indoor setting with moderate noise level
• Frequent sitting, standing and walking
• Repetitive use of computer, keyboard, mouse, and phone
• Reading, comprehending, writing, performing calculations, communicating orally, reasoning and analyzing
• Use hands to finger, handle and feel, and reach with hands and arms.
• Must be able to lift 75 lbs
• Travel as needed to other locations.