Warehouse Associate

Berkeley Heat is a long-standing, family-run business in Berkeley specializing in gas fireplaces, hot tubs, spas, and saunas. We pride ourselves on hands-on customer support, technical expertise, and a close-knit team environment. We are looking for a reliable, multi-talented team member who wears many hats—from inventory and warehouse management to client communications and technical support coordination.

If you are a motivated learner looking for a dynamic role with opportunities for side work related to our products, we welcome your application!

Key Responsibilities & Core Duties

• Logistics & Warehouse Operations: Accept and unload incoming deliveries/freight, inspect shipments, and organize warehouse inventory. Prepare tools, equipment, and orders for contractors and installation technicians heading out to jobs.
• Facility Upkeep: Perform weekly cleaning and organization of the showroom and warehouse to keep the environment clean and presentable.
• Parts & Warranty Management: Learn our product lines (fireplaces, hot tubs, saunas) to identify and order correct replacement parts. Process warranty claims with manufacturers and track replacement items.
• Customer & Technical Support: Assist customers in-person and over the phone. Work directly with clients and manufacturer tech support teams to diagnose unit issues and delegate repair tasks to service technicians.

Qualifications & Desired Skills

• Strong willingness to learn complex product lines and technical specifications.
• Ability to lift heavy items and comfortably handle physical warehouse work.
• Solid communication skills for speaking with customers, contractors, and factory representatives.
• Basic computer skills for data entry, inventory tracking, and warranty documentation.
• Strong self-motivation and organizational skills in a fast-paced retail/service setting.

Job Types: Full-time, Part-time

Pay: From $25.00 per hour

Work Location: In person