Warehouse Associate

Warehouse Associate

Location: Norwell Ma
Department: Operations / Supply Chain
Reports To: Warehouse Manager

Overview
The Warehouse Associate supports the daily operation of the Blue Bear Plumbing, Heating & Air warehouse. This role keeps materials, tools, and equipment received, stocked, organized, and ready for our field technicians and install teams. The right candidate is dependable, detail-oriented, and likes staying busy in a fast-paced environment.

The warehouse is the heartbeat of the company. You'll play a key part in keeping our trucks stocked, our jobs staged, and our techs on the road without delay.

Key Responsibilities

Receiving & Inventory

• Receive, inspect, and put away incoming deliveries of HVAC, plumbing, and related parts and materials.
• Check shipments against purchase orders and report shortages, damage, or errors.
• Scan and log items in our inventory system (ServiceTitan, Google Sheets, or scanners).
• Help with weekly cycle counts and quarterly physical inventories.
• Restock returned or unused parts and flag items for credit or return.

Job Staging & Truck Support

• Pull and stage materials and equipment for upcoming installs, usually 24–48 hours ahead.
• Load install trucks and restock service vehicles so they're organized and meet our standard.
• Make local deliveries and supply house pickup as needed.
• Check tools in and out and help track tool assignments and returns.
• Let the warehouse lead or office know right away about material shortages or job readiness issues.

Returns & Vendor Support

• Prepare returns and warranty items for pickup or drop-off, with the right paperwork.
• Keep packing slips, receipts, and RMA documents organized and filed.

Warehouse Organization & Safety

• Keep the warehouse clean, organized, and safe every day.
• Maintain labeled staging zones for upcoming jobs and completed returns.
• Store flammable and hazardous materials according to company, OSHA, and local rules.
• Sort scrap metal and recycling so nothing of value gets thrown out.
• Report maintenance needs on vehicles and warehouse equipment.
• Follow warehouse procedures and suggest ways to make things run smoother.

Qualifications

• 1+ year of warehouse, shipping/receiving, or inventory experience preferred (HVAC, plumbing, or construction a plus). We'll train the right person.
• Basic familiarity with plumbing and HVAC parts is a plus, and we're willing to teach.
• Comfortable with basic computer use, scanners, and smartphones or tablets.
• Valid driver's license with a clean driving record.
• Able to lift 50+ lbs regularly and work on your feet in warehouse conditions.
• Reliable, punctual, and organized, with a strong work ethic.
• Team player who communicates clearly with techs, installers, and office staff.

What Success Looks Like

• Deliveries received and put away accurately on the same day
• Jobs staged correctly and on time
• Trucks stocked and organized
• A clean, safe, well-labeled warehouse
• Techs and installers who can count on you

Compensation & Benefits

• Competitive hourly pay based on experience
• Health, dental, and vision insurance
• Paid time off
• 401(k) with company match
• Training and room to grow within Blue Bear, including a path to warehouse lead or field

Job Type: Full-time

Pay: $35,000.00 - $50,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Norwell, MA 02061 (Required)

Ability to Relocate:

• Norwell, MA 02061: Relocate before starting work (Required)

Work Location: In person