Warehouse Associate

Job Overview

Join our team at Premium Labs as a Warehouse Associate and play an important role in keeping our daily operations running smoothly! In this hands-on position, you'll be responsible for accurately picking and packing customer orders, managing inventory, and supporting shipping and receiving operations.

Attention to detail and accuracy are essential to success in this role. Your ability to stay organized, work efficiently, and ensure orders are processed correctly will directly contribute to customer satisfaction.

This position offers a variety of daily responsibilities, including occasional customer service and administrative support. It's a great fit for someone who works well independently, stays organized while managing different tasks, and takes pride in completing their work accurately and efficiently.

Responsibilities

Warehouse Duties

• Accurately pick, verify, pack, and prepare customer orders for shipment.
• Receive, inspect, unload, and organize incoming shipments.
• Process orders, prepare shipping labels, and arrange shipments.
• Maintain accurate inventory records and assist with cycle counts.
• Replenish stock and ensure products are properly organized and stored.
• Identify and report inventory discrepancies, damaged products, or order issues.
• Maintain a clean, safe, and organized warehouse environment.
• Safely lift, move, and store products as required.
• Assist with general warehouse duties to support daily operations.

Customer Service Support

• Respond to basic customer inquiries by email and occasional phone calls.
• Assist with order entry, updates, and general order-related inquiries.
• Provide general administrative support as needed.

Qualifications

• Exceptional attention to detail and accurate data-entry skills.
• Required: Minimum 2 years of experience in warehouse operations, shipping/receiving, or order fulfillment.
• Required: Minimum 1 year of customer service experience.
• Excellent written and verbal communication skills in English.
• Strong computer skills, including proficiency with Gmail and Microsoft Office (Word and Excel).
• Excellent organizational and time-management skills.
• Ability to work independently and efficiently in a fast-paced environment.
• Reliable, punctual, and committed to following workplace safety procedures.
• Ability to safely lift and move products weighing up to 50 lbs.

Join us in a role where your skills and attention to detail make a real impact! Your contributions will help ensure customer orders are handled accurately and efficiently while maintaining the high standards our customers expect. If you're reliable, detail-oriented, and take pride in your work, we'd love to hear from you!

Pay: $18.00-$19.00 per hour

Expected hours: No less than 30.0 per week

Benefits:

• Casual dress
• Company events
• Extended health care
• On-site parking
• Store discount

Education:

• Secondary School (required)

Experience:

• Warehouse: 2 years (required)
• Customer service: 1 year (required)

Language:

• English (required)

Work Location: In person