Warehouse Associate III

JOB SUMMARY

The Warehouse Associate III is a key role within the distribution center, responsible for ensuring the efficient movement, storage, and distribution of materials and products. This position involves performing more advanced warehouse functions including but not limited to clerk and picking using reach trucks/cherry pickers or dock stockers, while maintaining a strong focus on safety, accuracy, and operational efficiency. The Warehouse Associate III is expected to demonstrate leadership, mentor junior associates, and contribute to continuous improvement initiatives within the warehouse.

JOB RESPONSIBILITIES

• Safety & Compliance: Adhere to all safety protocols, procedures, and company guidelines to ensure a safe working environment. Contribute to and follow standard operating procedures (SOPs) and participate in ongoing safety training sessions. Serve as a role model and keep the workspace clean and organized to prevent hazards. Proactively identify and report unsafe practices, incidents, or equipment malfunctions promptly.
• Product Handling & Organization: Demonstrated proficiency in the operation of a wide variety of warehouse equipment including dock stockers and reach truck/cherry pickers to support pick-pack ship operations in a warehouse. Perform area clerk duties, including preparing reports, maintaining documentation, and coordinating with other departments as needed. Provide feedback and recommendations for process improvements based on operational knowledge.
• Quality Control & Accuracy: Identify and report any discrepancies, damages, or quality issues in products received or shipped.
• Equipment Operation & Maintenance: Operate warehouse equipment such as a dock stocker and reach truck/cherry picker safely and efficiently. Perform pre- and post-operation equipment inspections to ensure operational safety and compliance. Perform basic maintenance checks on equipment, such as battery levels or safety features, and report issues to the supervisor.
• Adaptability & Continuous Improvement: Proactively identify and resolve routine warehouse challenges in a timely and effective manner. Identify ideas to enhance warehouse processes and efficiency. Participate in cross functional activities and projects as needed.
• Leadership & Teamwork: May be expected to train and mentor team members on advanced equipment operation, safety protocols, and product knowledge.

CORE SKILLS/COMPETENCY REQUIREMENTS

• High school diploma or equivalent preferred.
• Minimum of 2 years of experience in a warehouse or distribution center environment.
• Possess deep knowledge of warehouse pick pack and ship operations.
• Previous experience and proficiency in operating a dock stocker and reach truck/cherry picker (certification required). Prior experience with electric pallet jacks and RF guns strongly preferred.
• Willingness and capability to mentor less experienced associates.
• Possess basic knowledge of products and production information that is picked/handled
• Actively contributes and participates in site safety activities.
• Dependable, with a solid attendance record and a commitment to punctuality.
• Strong sense of accountability and ability to work independently.
• Proficiency in using warehouse management systems (WMS) and basic computer applications (e.g., MS Office).
• Effective communication and teamwork skills.
• Ability to lift heavy objects (up to 60 lbs.) and perform physical tasks such as bending, stooping, and standing for extended periods.
• Comfortable working at elevated heights while using cherry pickers or similar equipment.
• Basic math and computer skills for data entry.
• Willingness to work in a fast-paced environment and adapt to changing priorities