Warehouse Clerk

Job Title:

Warehouse Clerk

Division:

Townsend Tree Service

Function:

ASC- Supply Chain and Logistics

Reports To:

Manager

Discipline:

ASC040- Warehousing

Pay Type:

Hourly

Career Band:

(W)- Production/Manual Labor

Job Type:

Non Exempt

EEO Group:

Laborer and Helpers

Effective:

11/12/2025

Position Summary

The Warehouse Clerk is responsible for performing a variety of warehouse duties including receiving, storing, and distributing materials, tools, equipment, and products. This position ensures that inventory levels are accurately maintained and that all warehouse operations are carried out efficiently and safely.

Key Responsibilities

Essential Functions

Receiving and Inspection

• Receive incoming shipments and verify contents against purchase orders or packing lists.
• Inspect goods for damage, quality, and accuracy.
• Record all received materials accurately in the inventory system.
• Report and document any discrepancies or damaged items.

Inventory Management

• Maintain accurate inventory records and perform regular stock counts.
• Organize and label products for easy retrieval.
• Update inventory management software with real-time data.
• Identify and report inventory shortages or overages.

Equipment Operation and Maintenance

• Operate forklifts, pallet jacks, and other warehouse equipment safely.
• Conduct pre- and post-operation inspections of equipment.
• Report any malfunctions or maintenance needs promptly.

Safety and Compliance

• Follow all warehouse safety protocols and company policies.
• Maintain a clean, organized, and hazard-free work area.
• Use proper lifting techniques and wear required personal protective equipment (PPE).
• Participate in safety training and audits.

Communication and Teamwork

• Collaborate with coworkers, drivers, and supervisors to coordinate daily operations.

• Communicate inventory or shipment issues clearly and promptly.

• Support other warehouse functions as needed to meet operational goals.

• Duties may or may not be subject to change

Qualifications

Education and Experience

• High School Diploma or equivalent

Skills and Competencies

• One (1) year of warehouse experience

• Excellent communication and people skills

• Meet all physical requirements of the position.

• Pass all drug and alcohol screens as required by Company policy and, if applicable, required by DOT regulations.

• 18 years of age or older, or 21 if CDL is required.

• Legally authorized to work in the United States.

Preferred

Familiarity with inventory or warehouse management systems

Forklift Certification

This role is based in an office environment with occasional remote work flexibility. The position may require

limited travel.

This job description is not intended to provide an exhaustive list of activities, duties, or responsibilities required for this position. The Townsend Company and its family of companies reserve the right to modify job responsibilities, duties, or schedules as needed to meet business or operational requirements. Accommodation requests will be made as necessary to support individuals with disabilities.

Additionally, this position is subject to pre-employment screening, which may include drug testing and a background check.

Equal Opportunity Employer Statement

The Townsend Company and its family of companies are equal opportunity employers. We are committed to fostering an inclusive workplace where all employees and applicants are treated with fairness, dignity, and respect. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable law.

Reporting Relationships and Supervisory Responsibilities

Supervision Received:

X

The position is assigned duties according to specified procedures and receives detailed instructions; work is checked frequently

This position performs a wide variety of routine work within established policies and procedures and receives detailed instructions on new projects and assignments

This position typically receives little instruction on day-to-day work and receives general guidance on new assignments

The position establishes methods and procedures for attaining specific goals and objectives and receives guidance in terms of broad goals; only the final results of work reviewed

This position exercises wide latitude in determining objectives and approaches to critical assignments

Supervision Exercised:

Makes hiring and promotion decisions

Outlines method

Instructs and trains employees

Directs work in progress

Schedules work

Checks or inspects completed work

Assigns duties

Approves work

Plans and sets work priorities

Prepares performance appraisal

Balances work among employees

Takes disciplinary action

X

No Supervision Exercised

Competencies

• N/A:

Competency is not required for the position.

• Basic:

Applies competency in simple to somewhat difficult situations; requires close, extensive, and frequent guidance.

• Intermediate:

Applies competency in difficult situations; requires occasional guidance.

• Advanced:

Applies competency in considerably difficult situations; generally requiring little or no guidance.

• Expert:

Applies competency in exceptionally difficult situations; serves as a critical resource and advises others.

Core Competencies:

- 1 -

N/A

- 2 -

Basic

- 3 -

Intermediate

- 4 -

Advanced

- 5 -

Expert

Business Fundamentals

• Financial Analysis

• Budgeting

• Business and Strategic Planning

X

Communication

• Writing
• Listening
• Speaking

X

Computer Literacy and

Workplace Technology

• Outlook; Word; Excel
• Other (PowerPoint, Publisher, One Note, Project)
• Townsend Applications (e.g., Penta, Teletrac, CSOD)

X

Customer Focus

X

Leadership

• Strategic Thinking/Vision
• Influencing/Negotiating
• External Awareness
• Risk-Taking

X

- 1 -

N/A

- 2 -

Basic

- 3 -

Intermediate

- 4 -

Advanced

- 5 -

Expert

Managing and Developing People

• Employee Management
• Employee Development
• Team Building
• Conflict Management
• Managing Change

X

Personal Effectiveness

• Accountability
• Initiative
• Critical Judgment
• Resilience
• Time Management
• Teamwork

X

Project Management

• Planning and Organizing
• Analytical Thinking
• Decision-Making and Problem-Solving
• Quality Improvement

X

Resource Management

• Expense Control
• Profitability

X

Safety Culture and Management

X

Educational Competencies:

- 1 -

N/A

- 2 -

Basic

- 3 -

Intermediate

- 4 -

Advanced

- 5 -

Expert

Reasoning

X

Mathematical Skills

X

English Language

X

Physical Requirements and Working Conditions

The working conditions here represent those that an employee must meet to perform the essential functions of this job successfully. Additional or different conditions may be added based on business needs or assignments by management. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Never

0%

Occas.

0-33%

Freq.

45-66%

Cont.

67-100%

Never

0%

Occas.

0-33%

Freq.

45-66%

Cont.

67-100%

LIFT/CARRY

PUSH/PULL

1 to 10 lbs.

X

1 to 10 lbs.

X

11 to 20 lbs.

X

11 to 20 lbs.

X

21 to 50 lbs.

X

21 to 50 lbs.

X

51 to 75 lbs.

X

51 to 75 lbs.

X

76 to 100 lbs.

X

76 to 100 lbs.

X

MOVEMENT

ENDURANCE

Bend/Stoop/

Twist

X

Task

# of Hours at

One Time

Total Hours in an

8-Hour Day

Crouch/Squat

X

Sit

1

2

Kneel/Crawl

X

Stand

2

4

Reach Above

Shoulders

X

Walk

1

2

Reach Below

Shoulders

X

Repetitive

Arm Use

X

EQUIPMENT USE AND OPERATION

Repetitive

Wrist Use

X

Motor

Vehicle

X

Repetitive

Hand Use

X

Operate

Foot Pedals

X

Grasping

X

Squeezing

X

VISION REQUIREMENTS

YES

NO

Climb Stairs/Ladder

X

Speaking to Accomplish Task

X

Climb

Trees

X

Depth Perception

X

Uneven

Walking Surface

X

Less than Twenty Inches

X

Even

Walking Surface

X

Color Vision

X

Peripheral Vision

X

Never

0%

Occas.

0-33%

Freq.

45-66%

Cont.

67-100%

Never

0%

Occas.

0-33%

Freq.

45-66%

Cont.

67-100%

COMMUNICATION

TRAVEL

Speaking

in Near Range

X

Overnight

X

Speaking

Over Device

X

Weekends

X

Hearing

Spoken Word

X

By Motor

Vehicle

X

Hearing w/ Background Noise

X

By Aircraft

X

Hearing

Over Device

X

ENVIRONMENT

WORK WITH/NEAR

Indoors

X

Machinery

X

Outdoors

X

Electricity

X

Extreme Heat

X

Chemicals

X

Extreme Cold

X

Fumes

X

Dusty

X

Heights

X

Excessive Noise

X

Power

Tools

X

Other (Explain)

Impact

Tools

X

Storm Response and Recovery – extreme weather conditions

Confined Spaces

X

ADDITIONAL CONSIDERATIONS

(Include clarifications of any requirements listed)

• Requires flexible working hours, including nights and weekends.
• Some overtime work such as early morning and late-night hours.
• Emergency response work may be necessary with extended out-of-town stays