Warehouse Clerk

POSITION OVERVIEW

The Warehouse Clerk is a member of the shipping and warehouse team, working with production, customer service, and logistics to ensure timely shipment of customer orders. Verifies and maintains records and reports for incoming and outgoing shipments and transportation of product.

KEY RESPONSIBILITIES

• Work closely with Production, Logistics, and Customer Service to coordinate and ensure the on-time shipment of customer orders.
• Ensure that all business-related items are successfully and professionally communicated to co-workers, either verbally or in writing.
• Contact carrier representatives to make transportation arrangements and to issue instructions for shipping and delivery of materials.
• Confer and correspond with internal and external partners to rectify problems, such as damage, shortages, and non-conformance to specifications.
• Input/ post all required shipping and receiving data into systems (MS documents, SAP and Redwood Logistics), including all changes, in a timely manner.
• Create and manage shipping and receiving data via reporting, e.g., Open Order report.
• Organize, file & process shipping documents.
• Order and store shipping materials and supplies to maintain inventory stock.
• Assist customers when they are making a pick-up and drivers making deliveries. Manage the Receiving Office window, assigning doors and ensuring inspection documentation is completed appropriately. Maintain folder of inspections in shared company drive.
• Deliver or route materials to departments via hand truck. Use forklift as required for material movement.
• Accurately fulfill daily customer orders by picking, packing, and shipping products in a fast-paced warehouse environment.

REQUIRED QUALIFICATIONS

• High School diploma or equivalent
• 1 - 3 years of warehouse or distribution experience
• Experience using SAP
• Proficiency in Microsoft Office (Excel, Outlook, Word)
• Ability to work in a warehouse environment and lift up to 50 lbs.

PREFERRED QUALIFICATIONS

• Forklift certification

COMPENSATION & BENEFITS

• Salary: 17.50/hour
• Win as One Bonus Target: $2,100 based on company and/or individual performance
• Paid Time Off
• Medical/Dental/Vision insurance
• Mental Health Support
• Wellness Program
• 401k Matching
• HSA/FSA
• LifeLock Identity Theft Protection
• STD/LTD
• Life Insurance
• Tuition Reimbursement
• ESOP

EQUAL OPPORTUNITY EMPLOYER

World’s Finest Chocolate is an equal opportunity employer committed to creating a diverse and inclusive workplace. We prohibit discrimination and harassment of any kind and are dedicated to providing an environment of respect and inclusiveness for all employees.

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