Warehouse Coordinator

Position Overview:

We are seeking an organized and proactive Warehouse Coordinator to join our team. This role supports daily warehouse operations and serves as a vital communication hub between Customer Service, Planning, Shipping, Receiving, Quality Control, and Production. The ideal candidate will be experienced in managing documentation, planning shipments, handling cross-departmental requests, and coordinating logistics to ensure timely and accurate inbound and outbound operations.

Key Responsibilities:

Customer Service & Planning Support:

• Manage Customer Service Documentation Requests (CSRs) including packing slips, manufacturing orders, inspection sheets, picking tickets, and tracking information.
• Production Planner requests including bulk shipments, hot orders, shipping methods, drop-in orders, and order revisions.
• Support management with escalations, order updates, production plan changes, and supply revision requests.
• Separate, organize, and invoice manufacturing orders by ship date, customer, and shipping method.

Shipping & Receiving Coordination:

• Schedule trucks and coordinate with drivers for outbound shipments.

• Communicate outbound order destinations with shippers and logistics partners.

• Prepare and drop customer POs and bulk orders into the system.

• Coordinate with Receiving/Shipping teams in the absence of the warehouse supervisor.

• Collaborate with processing lead to address and resolve documentation errors.

• Prepare and verify shipping documentation (e.g., packing lists, shipping labels, bills of lading) for accuracy.

Invoicing and Documentation:

• Create and process Bills of Lading (BOLs) and shipping documents.
• Complete tracking and delivery documentation.
• Initiate and manage the start of the invoice process, including KS, COs, POs, bulk, and WEO documentation.
• Assist in end-of-day reconciliation and preparation for next-day and end-of-week shipments.

Administrative & System Support:

• Maintain and update the shipping and production plan.
• Send weekly emails of POs that need scheduling.
• Prepare and organize end-of-day shipping documentation.
• Place and track supply orders to ensure warehouse needs are met.

Key skills & Qualifications:

• Proficient in Microsoft Excel, Outlook, and Word.

• Previous experience using an MRP/ERP system (Infor M3 highly preferred).

• Strong communication and organizational skills.

• Ability to multitask and manage cross-departmental requests efficiently.

• Comfortable working in a fast-paced environment with shifting priorities.

• Perform any other duties as assigned by the Warehouse Supervisor or Production Manager.

• High school diploma or equivalent; a degree in logistics, supply chain management, or a related field is a plus.

• Proven experience in warehouse operations or logistics

• Strong organizational and multitasking skills.

• Basic understanding of inventory management and warehouse management systems (WMS).

• Strong Data entry skills

• Knowledge of safety regulations and procedures within a warehouse setting.

• Type 50 WPM

Physical Requirements:

• Ability to stand, walk, and move for extended periods.
• Ability to lift up to 50 pounds regularly.
• Ability to work in a fast-paced and physically demanding environment.
• Must have Safety-Toe Footwear.

Preferred Skills:

• Knowledge of shipping carriers and freight scheduling.
• Experience with document control and invoice generation.
• Familiarity with quality control documentation such as PPAPs and kit tracking.