Warehouse Counter Associate (1st Shift)

Who we are and why we’re hiring

CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees. CJ Logistics is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.

Schedule: Wednesday- Sunday 7:30am -3:30pm

Compensation:
Base Hourly Wage or Compensation Range: $19.00 per hour

Shift Differential: $1.50 per hour weekend

Incentive eligible: No

Position Overview

The Warehouse Counter Associate is responsible for providing prompt, accurate, and professional customer service at the warehouse counter. This role issues parts based on work orders and direct customer requests, processes inventory movements in real time, and maintains inventory integrity. The Warehouse Counter Associate plays a vital role in supporting warehouse operations through accurate documentation, inventory management, and direct engagement with internal and external customers.

Essential Job Duties & Responsibilities

Customer Service & Counter Operations

• Issue parts and materials promptly in response to work orders, cost center orders, and customer counter requests.
• Respond to trouble calls or immediate customer needs at the counter.

Inventory & System Management

• Accurately document movement of items into the system at the time of issue, return, credit, or transfer.
• Follow established procedures for special item issuance, IMEP restrictions, and block status items.
• Notify planners and management of PIAC status, stock discrepancies, or items needing block status.
• Pick, transport, and put away orders as needed.

Inventory Integrity

• Conduct daily bin balances and cycle counts, documenting all verifications and any discrepancies between system and physical count.
• Perform bin maintenance, new receipt put-away, and regular organization of the counter and storage area.

Compliance & Continuous Improvement

• Maintain a clean and organized work area in accordance with safety and 5S standards.
• Report inventory or system discrepancies to management for prompt resolution.
• Participate in all required training and support continuous process improvements.
• Perform other related job duties as assigned or required.

Required Qualifications

• High School Diploma or GED Equivalent – or equivalent relevant experience.
• 1-2 years of related experience.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
• Basic math and reading skills.
• Strong attention to detail and ability to manage multiple tasks in a fast-paced environment.
• Effective problem-solving and interpersonal skills.
• Ability to follow written and verbal instructions.

Preferred Qualifications

• Previous experience in warehouse, inventory control, or customer-facing logistics environment.
• Prior experience with warehouse management systems (WMS).
• Experience in issuing parts/materials and inventory record management.
• Experience collaborating with procurement or inventory teams.

Physical Requirements

This position requires the physical ability to:

• Stand and/or walk for extended periods (up to 10 hours, depending on shift)
• Sit, stand, walk, bend, stoop, kneel, crouch, or crawl as needed
• Climb stairs, ladders, and/or scaffolds at various heights including ground-level and racking zones (occasionally/frequently)
• Reach with hands and arms overhead and below waist level
• Lift, carry, push, or pull up to 50 pounds
• Occasionally lift heavier items with or without assistance
• Use fine motor skills/manual dexterity to operate equipment, tools, or keyboards
• Frequently use hands and fingers to handle, grasp, or control objects
• See clearly at close range and at distance, with peripheral vision, depth perception, and the ability to adjust focus
• Hear and understand verbal instructions, alarms, and equipment signals in a noisy environment

Work Environment

This position operates in a warehouse and distribution center environment. The employee is frequently exposed to:

• Varying temperatures, including but not limited to refrigerated or non-climate-controlled areas
• Loud noise levels, such as machinery, forklifts, and conveyor systems
• Dust, odors, and airborne particles
• Concrete flooring and moving mechanical equipment
• Frequent exposure to powered industrial vehicles and warehouse traffic

The employee is required to wear personal protective equipment (PPE) such as steel-toed shoes, safety glasses, and high-visibility vests.

Location/Remote Eligibility

This role may be performed on-site only.

Schedule

Work hours may vary by shift assignment and may include evenings, weekends, holidays, and overtime based on business needs.

What we offer:

• Competitive compensation
• Medical, dental, vision, life, and disability insurance
• 401(k) retirement savings
• Paid time off
• Tuition assistance
• Early access to earned wages
• High-performance culture with a continuous improvement mindset
• Opportunities for advancement!

CJ Logistics About Statement:
At CJ Logistics, we value diversity, equity, and an inclusive workplace. If you think you might be a good fit for the role, but don't necessarily meet every single requirement on the job posting, we still encourage you to apply.

We are proud to be an Equal Employment Opportunity employer. We prohibit discrimination and

or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or related medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law.

This job posting sets forth the essential job duties and responsibilities for the position. An employee assigned to this position must be able to perform these essential functions with or without reasonable accommodation. The Company will provide reasonable accommodation(s) to a disabled employee in accordance with, and as required by, applicable law.

This job posting is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Pursuant to the California Fair Chance Act and other applicable federal, state, and local fair chance laws, the Company will consider for employment qualified applicants with criminal histories in a manner consistent with applicable law.

CJ Logistics participates in the E-Verify program.

This position is not eligible for visa sponsorship or support for work authorization.

CJ Logistics is committed to equal employment opportunity and providing equal access to applicants with disabilities. If you require a reasonable accommodation or wish to request an alternative, non-automated evaluation process due to a disability, medical condition, or neurodivergence, please contact our Talent Acquisition Accommodations Team at [email protected]. Requesting an accommodation or alternative review process will not negatively affect your candidacy.