Warehouse Dispatch Manager

1. Warehouse ManagementMaintain proper storage, identification, stacking and movement of finished goods and materials; optimum utilization of warehouse space.

2. Dispatch Planning & ExecutionEnsure 100% dispatches as per approved schedule, customer requirements and production plan.

3. Inventory AccuracyMaintain physical vs. system inventory accuracy; conduct regular cycle counts and stock verification.

4. Order FulfilmentEnsure correct SKU, quantity, packaging, labelling and documentation before dispatch.

5. On-Time DispatchMonitor dispatch TAT and ensure shipments leave within committed timelines.

6. Documentation & ComplianceEnsure invoices, packing lists, e-way bills, shipping documents and other dispatch documents are accurate and complete.

7. Loading & Transportation CoordinationCoordinate with transporters, logistics teams and production for timely vehicle placement, loading and movement.

8. Damage & Loss ControlMinimize product damage, shortages, wrong dispatches, pilferage and handling losses.

9. Manpower ManagementAllocate warehouse/dispatch manpower, monitor productivity, attendance, overtime and discipline.

10. Safety & 5SEnsure warehouse safety, proper material stacking, PPE, housekeeping, 5S and safe loading/unloading practices.

11. MIS & ReportingDaily/weekly reporting of dispatches, pending orders, inventory, shortages, damages, vehicle status and warehouse KPIs.

12. Cost ControlControl loading/unloading, packaging, transportation, overtime and warehouse operating costs.

13. CoordinationEffective coordination with Production, PPC, Sales, Purchase, Finance, QA/QC and HR.

14. Process ImprovementIdentify bottlenecks and implement improvements in warehouse layout, dispatch process, inventory control and manpower productivity.

15. Customer ServiceEnsure timely and accurate dispatches with minimum customer complaints related to shortages, wrong items, delays or damages.