Warehouse Executive

Job Summary

We are looking for a responsible and detail-oriented Warehouse Executive to manage day-to-day warehouse operations, including receiving, storing, picking, packing, dispatching, and maintaining accurate inventory records. The ideal candidate should have good organizational skills, basic computer knowledge, and the ability to coordinate effectively with internal teams and transporters.

Key Responsibilities

• Manage daily warehouse activities, including inward, storage, picking, packing, and outward/dispatch of materials.
• Receive incoming goods and verify quantity, quality, and supporting documents against purchase orders/invoices.
• Ensure proper storage, stacking, labeling, and identification of inventory.
• Maintain accurate stock records and update inventory in ERP/WMS or Excel.
• Conduct regular physical stock checks and support cycle counts and periodic stock audits.
• Prepare and verify delivery challans, invoices, GRNs, dispatch documents, and other warehouse-related paperwork.
• Coordinate with procurement, sales, production, logistics, and accounts teams for smooth material movement.
• Monitor stock levels and highlight shortages, excess inventory, damaged goods, or discrepancies.
• Ensure timely and accurate order picking and dispatch as per customer or business requirements.
• Maintain warehouse cleanliness, discipline, and proper utilization of storage space.
• Follow company policies related to safety, security, quality, and inventory control.
• Coordinate with transporters and delivery personnel for timely dispatch and receipt of materials.
• Report damaged, expired, missing, or non-moving inventory to the concerned manager.
• Prepare daily/weekly warehouse reports related to stock, inward, outward, pending orders, and discrepancies.
• Support continuous improvement initiatives to improve warehouse efficiency and reduce inventory errors.

· Reconcile Amazon and Flipkart return reports with physical returned inventory.

· Identify discrepancies in returned quantity, product condition, missing items, wrong products, and damaged products.

· Raise and manage Amazon and Flipkart claims for shortages, damages, lost shipments, incorrect returns, customer returns, and other eligible discrepancies.

· Submit required documents, photographs, invoices, shipment details, and other supporting evidence for claims.

· Track claim status from submission to approval/rejection and final recovery.

· Follow up with Amazon and Flipkart support teams for pending or rejected claims and take appropriate action.

· Maintain a detailed tracker of returns, claims raised, claims approved, claims rejected, pending claims, and recovered amounts.

· Reconcile marketplace return and claim data with internal warehouse records and marketplace reports.

· Coordinate with accounts, logistics, customer service, and marketplace teams to resolve discrepancies.

· Prepare daily/weekly/monthly reports for returns, claims, inventory discrepancies, and recoveries.

Required Skills & Qualifications

• Graduate / Diploma in any relevant field.
• 1–3 years of experience in warehouse, inventory, logistics, or supply chain operations.
• Basic knowledge of inventory management and warehouse processes.
• working knowledge of MS Excel and basic computer applications.
• Experience with ERP/WMS software will be an advantage.
• Good communication and coordination skills.
• Strong attention to detail and numerical accuracy.
• Ability to work independently as well as in a team.
• Good organizational and time-management skills.
• Willingness to work in a fast-paced warehouse environment.

Key Performance Indicators (KPIs)

• Inventory accuracy
• Timely inward and outward processing
• Order picking and dispatch accuracy
• Stock discrepancy and damage control
• Timely completion of stock audits
• Warehouse space utilization
• Documentation accuracy
• Adherence to safety and warehouse procedures

Pay: ₹20,000.00 - ₹24,000.00 per month

Benefits:

• Paid sick time
• Provident Fund

Work Location: In person