Warehouse Head

About us

Dunkin' Donuts is a global leader in the quick-serve restaurant industry, renowned for our delicious donuts, coffee, and beverages. With a presence across multiple continents, we are committed to delivering exceptional products and services to our customers. Our success is built on the dedication of our team members who embody our values of quality, speed, and customer satisfaction. We are passionate about creating a workplace where talent thrives and innovation flourishes.

About the role

We are seeking an experienced Warehouse Head to join our team at Dunkin' Donuts in Mandaluyong City, Metro Manila. This is a full-time position that offers a strategic opportunity to lead and optimise our warehouse operations. As Warehouse Head, you will be responsible for overseeing all aspects of our distribution centre, ensuring efficient inventory management, timely product delivery, and adherence to safety and quality standards. This role is critical to supporting our supply chain and ensuring that our restaurants receive products on schedule to maintain service excellence.

Key responsibilities

• Oversee daily warehouse operations including receiving, storage, picking, packing and dispatching of products
• Manage and lead warehouse staff, including recruitment, training, performance management and schedule planning
• Monitor inventory levels and ensure accurate stock management through regular audits and reconciliation
• Implement and maintain warehouse safety protocols and ensure compliance with health and safety regulations
• Optimise warehouse layout and processes to maximise efficiency and minimise operational costs
• Coordinate with procurement, supply chain and distribution teams to ensure smooth product flow
• Maintain accurate records and prepare regular reports on warehouse performance, inventory turnover and key metrics
• Ensure products are handled, stored and dispatched in accordance with company standards and quality requirements
• Manage warehouse equipment and arrange for maintenance and repairs as needed
• Identify opportunities for process improvement and implement solutions to enhance productivity

What we're looking for

• Minimum 5 years of warehouse or distribution centre management experience
• Proven track record of successfully leading warehouse teams and managing staff performance
• Strong knowledge of inventory management systems and warehouse operations best practices
• Experience with warehousing software and systems, including experience with ERP systems
• Excellent organisational and time management skills with the ability to prioritise multiple tasks
• Strong problem-solving abilities and a proactive approach to identifying operational improvements
• Comprehensive understanding of health and safety regulations in warehousing environments
• Bachelor's degree in Logistics, Supply Chain Management, Business Administration or related field (or equivalent work experience)
• Excellent communication and interpersonal skills
• Ability to work under pressure and adapt to changing priorities
• Preferred: Experience in the food and beverage industry or quick-serve restaurant supply chain
• Preferred: Certification in Logistics, Supply Chain or Warehouse Management

What we offer

Dunkin' Donuts is committed to supporting the wellbeing and professional development of our employees. We offer competitive compensation packages commensurate with experience and qualifications. Our benefits include health insurance coverage, paid leave entitlements, and opportunities for career advancement within our growing organisation. We provide ongoing training and development programmes to help you enhance your skills and progress in your career. We foster a collaborative and inclusive workplace culture where your contributions are valued and recognised. We encourage work-life balance and provide support for our employees' physical and mental wellbeing.

Apply now

If you are an experienced warehouse professional ready to lead our operations and drive excellence in distribution, we would like to hear from you. Please submit your CV, a cover letter outlining your relevant experience, and any supporting documents to our recruitment team. Join Dunkin' Donuts and be part of a dynamic organisation committed to quality and customer satisfaction.