Warehouse Incharge

Hi Team

Please find the MFC JD

Warehouse Manager B2C Fulfilment Center

Experience: 2-5 years

Team Size: 100–150+ associates

Function: Warehouse / Fulfilment Operations

Industry: E-commerce / B2C Fulfilment

Role Overview

We are looking for an experienced Warehouse Manager to lead end-to-end operations at a high-volume B2C fulfilment center. The ideal candidate should have strong experience managing large teams of 100–150+ employees, driving productivity, maintaining operational discipline, and ensuring timely and accurate order fulfilment.

The role requires a hands-on operations leader who can manage day-to-day warehouse activities, manpower planning, productivity, inventory movement, process adherence, and stakeholder coordination.

Key Responsibilities

* Manage end-to-end operations of a high-volume B2C fulfilment center.

* Lead and manage a team of 100–150+ associates, including supervisors, pickers, packers, loaders and other warehouse staff.

* Plan manpower and shift deployment based on daily business volumes.

* Drive productivity, throughput, SLA/TAT and order fulfilment performance.

* Monitor picking, packing, sorting, dispatch and other warehouse processes.

* Ensure timely processing of orders while maintaining accuracy and quality.

* Track key operational metrics and identify gaps through daily performance reviews.

* Drive manpower productivity and control absenteeism, attrition and overtime.

* Work closely with HR and manpower vendors to ensure adequate staffing.

* Ensure adherence to SOPs, safety standards and warehouse processes.

* Identify operational bottlenecks and implement corrective and preventive actions.

* Coordinate with Operations, Inventory, Transport, IT, HR and other stakeholders for smooth execution.

* Manage peak-period operations and ensure readiness for volume spikes.

* Conduct regular team reviews, performance monitoring and capability building.

* Maintain warehouse discipline, 5S and safety standards.

* Support implementation of process improvements, automation and productivity initiatives.

* Prepare and share daily/weekly operational reports with management.

Key Performance Indicators

* Order processing and fulfilment SLA

* Throughput / UPH