Warehouse Management System Consultant

Role & responsibilities

• 3 to 5 years of relevant experience in WMS implementations (Reflex WMS expertise is a major plus) (ERP and Supply Chain implementations also accepted)
• Hands-on experience with functional design, gap analysis, target solution scoping, and parameter configuration
• Experience with AI-driven (WMS) capabilities, and the will and interest to use this within your role
• Knowledge and ideally experience with full lifecycle testing experience: System Integration Testing (SIT), User Acceptance Testing (UAT), and go-live deployment support

Soft skills

• Flexible and adaptable: comfortable working in dynamic environments with changing project priorities
• Strong communicator with fluency in English (C1); proficient in leading client-facing discussions and managing expectations
• Strong analytical mindset and problem solver: able to bridge real-world warehouse logistics with system landscape
• Collaborative team player, working seamlessly with lead consultants, technical developers, and key stakeholders
• Pragmatic, stress-resistant, and comfortable managing high-pressure rollout or go-live phases
• Agile mindset: thrives in iterative workflows, fast-paced team collaboration, and continuous delivery cycles
• Leadership and coaching mindset to guide and support colleagues.

Preferred candidate profile

Role Scope & Key Responsibilities

• Lead the functional design and execution of defined WMS solutions in close collaboration with the Lead WMS Consultant/Architect and business stakeholders.
• Serve as the functional expert for complex 2nd and 3rd-line support incidents and change requests
• Lead key-user training sessions, run client workshops, and craft end-user documentation
• Participate in continuous improvement initiatives to optimize customer configurations using intelligent automation and analytics
• Applying AI and modern productivity tools to accelerate functional documentation, test-script creation, and routine tasks