Warehouse Manager

Who we are

Clayton & Crume is a leather goods and lifestyle brand based in Louisville, KY. Founded in a college dorm room in 2012, our company has been built upon the values of hard work, quality goods, and honest treatment of customers. We pride ourselves in our team-fueled mission to become a nationwide brand known for its quality goods at scale.

Where you’ll fit in

As the Warehouse Manager, you own the physical warehouse: making sure the space works, material moves through it as designed, every item has a documented home, and that the environment is safe and orderly. You own the warehouse management system that digitally matches the physical space, and you give direction to the team that supports you.

What you’ll be responsible for

Receiving and put-away

• Unload and stage all inbound freight when it arrives leaving a clear dock at the end of every shift
• Receive the contents in the system, and deliver all paperwork necessary for verification, flagging any issues immediately
• Put-away all materials and products to assigned homes within 3 business days of receipt.
• Keep the dock and receiving areas clear and workable at all times.

The warehouse management system

• Own the WMS: every material and product has one documented home, and the physical world matches what the system says.
• Build, label, and maintain locations; create and retire locations as the business and space changes.
• Own storage capacity: know what space is available, forecast what upcoming purchases will require, and flag capacity issues as they are identified.
• Organize and optimize the warehouse layout for efficient picking, put-away, and FIFO practices.
• Train every warehouse user on the location system and hold them to it. Flag delinquency as you see it.

Warehouse condition and safety

• Hold the space to a high standard every day: aisles and walkways clear, no trash or debris on the floor, no broken pallets or unassigned product/material build-up.
• Own warehouse safety: rack and storage safety standards, equipment checks, PPE compliance, and reporting near-misses.
• Become and/or remain a certified forklift trainer; certify and recertify every forklift operator in the building.
• Own warehouse equipment: daily checks, maintenance requests, and safe operation.

Product allocation and distribution

• Own retail replenishment and show packing: accurate, complete, and shipped on schedule across all locations.
• Plan replenishment and show weeks in advance, incorporating them into weekly and daily workflow

Leadership and project ownership

• Supervise, train, and develop the warehouse team as needed against defined standards.
• Maintain the open warehouse projects list, reviewing weekly that every item has an owner and a due date.
• Drive warehouse projects to completion, get the buy-in and vision needed to own warehouse projects, asking for help or pushing for resolution

How your work will be measured

• DIgital PO receipt captured same day
• Physical receipt and putaway within 3 business days
• Location accuracy of 98% or better
• Allocation completed on time and accurate
• Weekly warehouse condition walk and safety compliance meeting standards every time
• Zero open warehouse projects without owners and past due

What you’ll bring to the table

• Ownership and follow-through: you notice what is unfinished or out of place and take it to closure with diligence
• Strong organizational and time management skills, with the discipline to hold a daily standard when nobody is watching.
• Attention to detail and practical problem-solving.
• The ability to lead by example: raising concerns directly and constructively to the people who can act on them.
• Comfort with inventory management systems and basic reporting tools.
• Proficiency in office productivity software (G-Suite or similar).
• Ability to perform physical tasks, including lifting and moving materials up to 50 pounds.
• Forklift certification, or the aptitude and willingness to become a certified trainer.

What you’ll love about us

• We’re an ambitious, driven, fun-loving team that is dedicated to growing a brand we proudly stand behind. We offer the opportunity for you to contribute your talents as a key member of our Operations team and look forward to empowering you with the opportunity to hone your craftsmanship.
• We provide PTO with additional time earned based on service.
• We offer health, dental, and vision insurance, along with a fully vested 401(k) match after one year of service.
• We love sharing our products, so we encourage our team to put our handcrafted leather goods to use. We also offer exclusive friends and family pricing.
• We are a group that prioritizes philanthropy through our involvement in local partnerships and charitable causes.
• We love to celebrate our Kentucky heritage and regularly host events with our partners in the bourbon, tourism and horse racing industries.

Job details

• Full-time position, 8 hour shifts, Monday through Friday, with a 30 minute break for lunch.
• Overtime will be required during the busy Q4 holiday season.

Work conditions

While performing the duties of this job, the employee will be exposed to equipment that can reach temperatures up to 500℉. Proper PPE will be provided. Temperature control is moderate within the facility, leading to working environment temperatures that range between 50 and 85 degrees Fahrenheit. The employee is required to stand, walk, use hands and reach with hands and arms, and lift less than 10 pounds for long periods of time throughout the day. Occasionally lifting loads of 50 lbs or more may be required. Ability to operate heavy machinery such as a forklift is also required.

Required education and experience

• High school diploma or equivalent.
• 3+ years in a warehouse or fulfillment leadership role
• Experience implementing, administering, or owning a warehouse management or location system.

Preferred education and experience

• Forklift certification, or certification as a forklift trainer.

AAP/EEO statement

Clayton & Crume does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Performance against the standards and measures above is reviewed at the end of the first month of employment, and quarterly thereafter.

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Work Location: In person