Warehouse Manager

Job Description Warehouse Manager

Designation: Warehouse Manager
Function: Supply Chain / Warehouse & Logistics
Location: Gurgaon
Experience: 48 Years
Reporting To: Senior Manager
Employment Type: Full-Time

About the Role

We are looking for an experienced Warehouse Manager to manage end-to-end warehouse and logistics operations, ensuring efficient inbound and outbound movement, inventory accuracy, order fulfillment, transportation management, and adherence to safety and compliance standards.

The role will be responsible for managing warehouse operations across GT (General Trade) and D2C channels , driving operational efficiency, optimizing costs, and ensuring timely order fulfillment and delivery.

Key Responsibilities

1. Warehouse Operations

• Manage end-to-end inbound and outbound warehouse operations , including receiving, put-away, storage, picking, packing, dispatch, and order fulfillment.

• Ensure smooth and timely fulfillment of orders across GT and D2C channels .

• Optimize warehouse space utilization, storage practices, and material movement.

• Ensure adherence to defined SOPs and operational processes.

• Monitor warehouse productivity and identify opportunities for process improvement.

  2. Logistics & Transportation

• Manage fleet and transportation operations to ensure timely and cost-effective deliveries.

• Plan and optimize delivery routes based on shipment volumes and destinations.

• Coordinate with transporters and logistics partners for daily operations.

• Negotiate with transport vendors and monitor transportation costs.

• Track and improve On-Time Delivery (OTD) performance.

• Resolve transportation-related issues and delivery exceptions.

  3. Inventory Management

• Monitor inventory levels and ensure optimum stock availability.

• Raise daily indents in DDMRP as per inventory requirements.

• Ensure accurate inventory records and minimize stock discrepancies.

• Conduct regular cycle counts and physical inventory checks .

• Investigate inventory variances and implement corrective actions.

• Drive inventory accuracy and ensure proper stock rotation and storage.

  4. Team Leadership & People Management

• Lead, supervise, and manage warehouse and logistics teams.

• Allocate manpower and prepare daily/shift-wise work schedules.

• Train team members on warehouse processes, SOPs, safety, and systems.

• Set productivity targets and monitor individual/team performance.

• Build a culture of accountability, discipline, and continuous improvement.

  5. Safety & Compliance

• Ensure strict adherence to workplace safety standards and warehouse safety procedures.

• Conduct regular safety checks and ensure corrective actions are implemented.

• Ensure compliance with applicable statutory and legal requirements.

• Maintain proper documentation, records, and audit readiness.

• Promote safe material handling and housekeeping practices within the warehouse.

  6. Systems, MIS & Reporting

• Monitor and report key warehouse and logistics KPIs .

• Ensure effective utilization of systems such as Uniware, SAP, TMS, BI , and other relevant warehouse/logistics tools.

• Prepare and review daily, weekly, and monthly operational reports.

• Track metrics such as Order Fulfillment, Inventory Accuracy, On-Time Dispatch, On-Time Delivery, Warehouse Productivity, Transportation Cost, Space Utilization, Order Processing TAT, and Inventory Variance.

• Use data and analytics to identify operational gaps and drive continuous improvement.

  Key Skills & Competencies

• Strong knowledge of warehouse and logistics operations

• Experience in GT and D2C order fulfillment

• Inventory management and cycle counting

• Transportation and fleet management

• Route planning and vendor management

• Team handling and people management

• Strong analytical and problem-solving skills

• Good understanding of warehouse KPIs and MIS

• Hands-on experience with Uniware / SAP / TMS / BI or similar systems

• Strong communication and stakeholder management skills

• Knowledge of warehouse safety and compliance requirements

• Process-oriented mindset with a focus on cost optimization and operational efficiency

  Qualification & Experience

• Graduate/Postgraduate in Supply Chain Management, Logistics, Operations, Business Administration , or a related field.

• 48 years of relevant experience in warehouse, logistics, distribution, or supply chain operations.

• Prior experience managing warehouse teams and logistics operations will be preferred.

• Experience in D2C/e-commerce and General Trade distribution will be an added advantage.

  Key Performance Indicators (KPIs)

• Warehouse productivity and efficiency

• Inventory accuracy

• Order fulfillment and dispatch TAT

• On-Time Delivery (OTD)

• Transportation cost optimization

• Warehouse space utilization

• Inventory variance

• Team productivity

• Safety and compliance

• Process adherence and continuous improvement

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.