Warehouse Manager

About the role

The Warehouse Manager will be responsible for the overall management and daily operations of the company's warehouse in Malaysia, ensuring efficient receiving, storage, inventory control, picking, packing, and dispatch of food products. The role will ensure warehouse operations meet service-level requirements while maintaining high standards of inventory accuracy, food safety, product quality, cost efficiency, and operational discipline.

Key responsibilities

• Manage end-to-end daily warehouse operations, including inbound receiving, put-away, storage, replenishment, picking, packing, loading, and outbound dispatch.
• Ensure warehouse activities are completed accurately and on time to support customer orders and business requirements.
• Plan warehouse space and storage locations to maximize capacity and operational efficiency.
• Establish and continuously improve warehouse SOPs, workflows, and operational controls.
• Monitor warehouse productivity, manpower utilization, equipment usage, and overall operational performance.
• Maintain high inventory accuracy through effective stock control, cycle counting, and physical inventory processes.
• Ensure proper inventory rotation using FIFO / FEFO principles, particularly for food products with shelf-life requirements.
• Ensure all products are stored and handled according to food safety, hygiene, quality, and regulatory requirements.
• Lead, supervise, and develop the warehouse team, including supervisors, warehouse staff, and other operational personnel.
• Manage warehouse operating costs and identify opportunities to improve productivity and reduce unnecessary expenses.

About you

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, Operations Management, or a related field.
• Minimum 7–10 years of experience in warehouse operations, with at least 3 years in a managerial or leadership role.
• Strong experience in FMCG, food distribution, food service, retail, or import/distribution businesses is highly preferred.
• Hands-on experience managing medium to large-scale warehouse operations and warehouse teams.
• Good knowledge of inventory management, FIFO/FEFO, stock control, warehouse KPIs, and operational planning.
• Knowledge of food safety, hygiene, and warehouse compliance requirements.
• Experience with ERP and/or Warehouse Management Systems (WMS).
• Strong leadership, problem-solving, analytical, and operational management skills.
• Able to communicate effectively in English; proficiency in Bahasa Malaysia would be an advantage.