Warehouse Manager

About the role

This is a warehouse operations management position responsible for directing daily warehouse activities and leading a team to meet productivity and safety targets.

Key responsibilities

• Direct daily warehouse activities including receiving, put-away, picking, packing, and shipping
• Coordinate inbound and outbound freight scheduling with carriers and suppliers
• Monitor and report operational KPIs such as order accuracy, dock-to-stock time, and labor cost per unit
• Ensure inventory accuracy through cycle counts, reconciliations, and audits
• Investigate and resolve discrepancies in stock records
• Hire, train, schedule, and evaluate warehouse staff
• Supervise forklift operators, associates, and shift leads
• Coach and develop team members to meet productivity and safety targets
• Enforce safety policies and conduct regular audits
• Investigate and document workplace incidents

About you

• Bachelor's degree in Supply Chain, Logistics, or Business preferred; equivalent experience accepted
• 5–8 years in warehouse or distribution operations, with supervisory experience
• Strong leadership and organizational skills
• Familiarity with Warehouse Management Systems (WMS)
• Knowledge of inventory systems and AI-assisted labor planning tools
• Ability to set and track productivity and efficiency targets
• Ensure compliance with occupational health and safety standards