Warehouse Manager

Brief Description Position Summary: Reporting to the Director of Warehouse Operations, the person in this role will provide strategic leadership & direction within the local Distribution Center. The Warehouse Manager will be responsible for managing the day-to-day operations of the local warehouse team in order to achieve company objectives & productivity goals while providing the highest standards of service to customers across the country. The ideal candidate will exhibit strong leadership & development skills and the ability to drive results & facilitate change throughout the organization, as well as develop a personal sense of ownership over the warehouse including safety and team development.

Supervisory Responsibilities

• 20 initially will grow to 40

Responsibilities

• Responsible for efficient and effective operations of warehouse while ensuring a safe work environment and all policies and procedures are followed properly within the department
• Establishing, monitoring, and managing warehouse operation performance goals, budget planning/forecasting and continuous improvement processes
• Recruiting, onboarding, training, coaching, and evaluating warehouse employees.
• Responsible for the integrity & accuracy of inventory control for all products through implementation of procedures & processes to ensure accuracies are being maintained
• Ship orders On Time and In Full. Troubleshoot reasons why orders ship late.
• Maintain departmental programs in full compliance with Federal and State warehouse safety and sanitation standards
• Promoting a culture of safety, accountability, teamwork, and continuous improvement
• Provide leadership, development, & support of Warehouse Team Leaders and Warehouse Associates.
• Maintain review schedule and associate feedback per Company standards.
• Establishing individual and team performance expectations
• Become proficient in all warehouse systems.
• Responsible for warehouse fleet management, maintenance, training, and recordkeeping
• Ensure the proper utilization of the necessary warehouse information systems (NetSuite and RF Smart) to meet company objectives and facilitate the efficient operations of the warehouse
• Oversee cycle counting, inventory reconciliation, and investigation of discrepancies.
• Establish procedures to minimize damaged, lost, or misplaced inventory.
• Monitor order accuracy, shipping performance, and receiving efficiency.
• Identify operational bottlenecks and implement corrective actions.
• Ensure warehouse systems accurately reflect physical inventory and transactions
• Provide and execute solutions for ongoing warehouse facility maintenance, organization, and improvements
• Responsible for the physical security of the building during business and non-business hours.
• Provide timely feedback for supply chain, marketing, and sales departments.
• Limited travel to main office and other warehouses.
• Other duties as assigned.

Requirements & Qualifications

• Thorough knowledge of warehouse inventory management procedures & systems, preferably NetSuite.
• Familiar with the company's products and warehouse methods, techniques, and procedures. Must be able to work in cooperation with others.
• A broad range of management skills is required with particular emphasis on leadership, supervision, motivation, and communication, people development, and planning.
• Must be able to interface and communicate effectively within the department, as well as with various business units & partners across the supply chain and throughout the organization
• Excellent interpersonal skills with ability to provide accurate, timely, courteous and professional communication, and a strong desire to reach resolutions
• Strong leadership style that empowers, coaches, mentors, and fosters a cohesive team environment
• Experience, knowledge and/or exposure to computers, Word, Excel, and Outlook a plus.
• Demonstrated knowledge of safety in a warehouse and/or manufacturing environment including maintaining a clean and safe work environment.
• Must be attentive to detail and ensure accuracy in work assignments.
• Must have the flexibility to work variable schedules.
• Should possess special skills in the operation of a forklift in negotiating the lift in close quarters.
• The employee is occasionally exposed to extreme cold and extreme heat.
• Works on assignments that are semi routine in nature but recognizes the need for occasional deviation from accepted practice.
• Ability to work with minimal supervision.
• Ability to maintain a positive attitude under a stressful environment.
• Diligent and punctual.
• Occasional shift flexibility and occasional over time.
• Strong work ethic and comfortable in a fast-paced environment.
• Working well on diverse teams and highly collaborative.
• Exceptionally motivated, organized, and detail-oriented with a high level of accuracy.
• Curious with a desire to learn; team player with a willingness to help where required.
• Ability to work and communicate with peers and management.
• Ability to manage time and complete assigned work through strong organizational and problem-solving skills.

Education And Experience

• High School Diploma or GED required
• 2 years of supervisory or management experience in Supply Chain/Logistics environment preferred.
• 5 years of experience in a fast paced, high-volume warehouse/shipping/receiving operation preferred.
• Able to obtain forklift trainer certification is a plus.

Physical Requirements

• Ability to lift 50 lbs.

Compensation Package

• Strong benefits

• Multiple medical plans including HSA availability with company contributions

• Company paid disability & life insurance coverage

• Generous 401k matching

• Competitive pay