Warehouse Manager

Key Responsibilities:

• Adherence to all company policies and procedures.

• Lead and manage all warehousing related operations including setting up of warehouse processes and daily routine operations.

• Administrative Responsibilities

  • Responsible for managing Agreement /contract with service providers.
  • Enforce safety regulations and maintain a clean, hazard-free facility.
  • Meet all compliance & regulatory requirements regarding licenses, operational & fire safety, health & environmental hazards, storage and handling of material.
  • Ensure 3PL are performing all their duties as per agreement including daily routine activities, sharing of reports, trackers and distribution of labor.
  • Conduct Performance evaluation of 3 PL at regular intervals

• Operations Responsibilities

  • Ensure daily routine warehousing activities are being monitored, including dispatch schedules, inbound receipts, quality, inventory monitoring, space management, ERP transactions and documentation (LR , Invoice & other documents)
  • Ensure daily Logistics operations including vehicle arrangements, price negotiations, vehicle condition, loading/unloading etc are being monitored

• Overseeing cycle counts, reconciling discrepancies, and ensuring system accuracy.

• • Co-ordinate with CSR and procurement team to ensure smooth movement of inbound and outbound of material.
  • Drive monthly /quarterly KPIs and take corrective actions for any misses.
  • Ensure proper documentation and processes for inbound and outbound inventory
  • Collaborate with stakeholders for data and information on Inventory planning at the warehouse for storage and movement to meet business requirements.
  • Initiate, manage and maintain cross functional communication /discussions with Sales, Supply Chain & Finance teams to align on inventory volumes, storage space, and costing.
  • Ensure disposal of discarded and write off material is managed as per internal policy as well as local regulatory requirements.
  • Conduct monthly / quarterly stock audits and share reports with stakeholders along with correct action plan for issues (if any)
  • Accurate and timely processing of warehousing bills and assigning the accurate expense code to determine the right costing.
  • Publish reports, metrics and share Order status trackers with stakeholders
  • Timely resolve issues & customer complaints, conduct RCA and implement corrective action plan
  • Lead / Drive Process improvement & savings projects

• People management

  • Responsible for people management & development.
  • Coach & develop SMEs/Leaders. Create and train back-ups for each process`
  • Conduct regular training programs for warehouse team members on safety, material handling, processes and ERP systems

Qualifications & Experience:

• Graduate/Postgraduate (MBA in Supply Chain management would be preferred)
• 12-15 years of experience in warehouse management (min 5 yrs in leadership role)
• Proficiency with warehouse procedures and policies
• Good experience of ERP warehouse management systems and documentation tools (D365 preferred)
• Good communication, collaborative and coordination abilities
• Proficiency in MS Office and document management systems

Preferred Skills:

• Experience in pharma & food industry
• Knowledge of ISO standards and audit documentation