WAREHOUSE Mnanager

Role and Responsibilities:

• Manage the end-to-end Distribution Centre Operation, including inbound, receiving, put-away, storage, replenishment, picking, packing, staging and outbound dispatch.
• Develop manpower plans, schedules and resource requirement based on demand forecast and operational volumes.
• Ensure customer orders are processed accurately and dispatched within agreed service levels.
• Maintain high inventory accuracy through cycle counting, stocktake, reconciliation and systematic inventory controls.
• Manage ERP transactions and ensure system inventory accurately reflect physical stock.
• Monitor daily, weekly and monthly DC performance against agreed KPI’s
• Optimise warehouse layout, slotting, storage capacity, material flow and picking routes.
• Manage peak-season capacity planning and contingency arrangements.
• Control labour, overtime, equipment and operating cost.
• Ensure effective utilisation and maintenance of material -handling equipment such as forklift, pallet jacks, and other warehouse equipment.
• Ensure compliance with occupational safety, environmental, security and company requirements.
• Drive 5S, Lean, Kaizen and other continuous-improvement initiatives.
• Investigate operational incidents, inventory discrepancies, damages, picking errors, customer complaint on the discrepancies shipped and implement corrective actions.
• Work closely with Logistic, Procurement, Customer Service, Planning, Finance, Quality, Production and other functions to ensure seamless order fulfilment.
• Manage 3PL, s contractors and external service providers where applicable.
• Prepare management reports covering inventory, service levels, labour and cost performance.
• Lead warehouse expansion, automation, Warehouse Management System implementation and process design.
• Build a high-performance culture through coaching, training, performance management and succession planning.

Education:

Bachelor’s Degree in Logistics, Supply Chain Management, Business Administration, or a related field

Experience:

• Minimum 5-7 years’ working experience in Warehouse/Logistics
• Excellent analytical and problem-solving abilities.
• Proficiency in using software and tools.
• Ability to work independently and collaborate effectively with cross-functional teams