Warehouse Officer

We are looking for a hands-on Warehouse Officer to supervise daily warehouse operations in a food manufacturing environment. The role is responsible for safe and efficient receiving, storage, inventory control, picking and dispatch while maintaining stock accuracy, traceability and compliance.

KEY RESPONSIBILITIES

1. Supervise the warehouse team and daily activities, including receiving, put-away, storage, picking, dispatch and returns.
2. Ensure raw materials, packaging materials and finished goods are received, handled, identified and stored correctly.
3. Maintain accurate stock records, documents and system transactions, including batch/lot traceability.
4. Apply FIFO/FEFO requirements to minimize aging, expiry, deterioration and wastage.
5. Conduct stock counts and reconciliation, investigate variances and implement corrective actions.
6. Plan daily manpower and equipment usage, and coordinate with Production, Planning, Purchasing, Quality and Logistics.
7. Ensure compliance with warehouse SOPs, safety rules, GMP, HACCP, food-safety and housekeeping requirements.
8. Monitor warehouse facilities and material-handling equipment, and report defects or maintenance needs promptly.
9. Monitor productivity, inventory accuracy, space utilization and operating performance, and support continuous improvement.
10. Provide work instructions, briefings, training and coaching, and monitor employee attendance, discipline and performance.
11. Perform other duties assigned by Management when required.

QUALIFICATIONS & REQUIREMENTS

1. Diploma or Bachelor's Degree in Logistics, Supply Chain Management, Business Administration or a related field.
2. Minimum 5 years of relevant warehouse experience, preferably in food manufacturing or FMCG, with experience supervising warehouse personnel.
3. Good knowledge of warehouse operations, inventory control, material handling, FIFO/FEFO and stock traceability.
4. Hands-on leadership, planning, coordination, communication and problem-solving skills.
5. Proficient in Microsoft Office, especially Excel; knowledge of SAP or another warehouse management system is an advantage.
6. Knowledge of GMP, HACCP, warehouse hygiene and workplace safety requirements is an advantage.
7. Responsible, disciplined and able to work independently under pressure and beyond normal working hours when operationally required.