Warehouse Officer

About the role

Take overall charge of the daily operation and comprehensive management of the warehouse; oversee existing warehousing processes, and manage the implementation, subsequent operation and maintenance of the automated warehouse to ensure compliant and efficient warehousing work.

Key responsibilities

• Strictly abide by GMP and ISO22000 system requirements, standardise the receiving, storage and issuing procedures for raw materials, packaging materials and finished products, and fully implement batch traceability management.
• Lead the optimisation of warehouse layout, and coordinate the launch, commissioning and staff operational training for automated warehouse facilities including AGVs, intelligent shelving and WMS.
• Manage the warehouse team; be responsible for shift scheduling, professional skill training and performance appraisal, and improve the team's proficiency in daily warehousing operations and automated warehouse equipment operation.
• Oversee inventory accuracy, conduct regular stocktaking, resolve inventory discrepancies, optimise inventory structure to prevent overstock and stock shortages, and ensure full alignment between physical stock and accounting records.
• Collaborate closely with the Procurement, Production and Quality departments to ensure timely material arrival and on-demand issuance, facilitate smooth dispatch of finished products, and align closely with production plans.
• Implement warehouse safety management covering fire prevention, moisture control, pest control and security protection, as well as 5S on-site management; identify potential safety hazards and ensure the warehousing environment fully complies with GMP requirements.
• Formulate warehouse management regulations and operational SOPs, continuously optimise warehousing business processes, and cooperate with system qualification reviews, internal audits and external audits.

About you

• Bachelor's degree or above; majors in Logistics Management, Warehouse Management, Supply Chain Management and other related disciplines are preferred.
• At least 3 years of warehouse management experience in pharmaceutical, health supplement or food manufacturing facilities.
• Familiar with warehousing management requirements of GMP and ISO22000; proficient in material batch traceability and inventory management processes.
• Familiar with the basic principles and operating procedures of automated warehouse equipment including AGVs, intelligent shelving and WMS; able to coordinate and drive the implementation of automated warehouse projects.
• Competent in warehouse team management, skilled in staff training and performance appraisal to enhance overall team operational efficiency.
• Strong inventory analysis and problem-solving capabilities; able to promptly resolve inventory discrepancies and coordinate material supply handovers.
• Familiar with Hong Kong local warehousing and logistics procedures; capable of internal and external liaison to ensure smooth material turnover.
• Meticulous, rigorous and highly responsible, with good communication, coordination and execution capabilities, as well as a strong safety mindset.
• Proficient in standard office software and warehouse management systems.