Warehouse Operation Executive

Key Responsibilities

• Customer & Recovery Coordination: Handle inbound and outbound calls and emails to address customer queries regarding delivery schedules, product pickups, payment recovery, and account defaults.
• Data & MIS Management: Maintain accurate operational MIS (Management Information Systems) and perform daily data entry tasks using MS Excel.
• Cross-Functional Collaboration: Coordinate seamlessly with internal departments, including the Finance and Operations teams, to streamline workflows.
• Process Documentation: Draft, update, and manage email templates and communication logs related to operational tracking and recovery processes.
• Follow-Ups: Ensure rigorous and timely follow-up with both external customers and internal stakeholders to resolve pending tickets.
• On-Site Operations Support: Assist with day-to-day warehouse operational activities to optimize ground-level efficiency.

Desired Candidate Profile

• Communication: Good written and verbal communication skills with strong interpersonal abilities.
• Technical Skills: Basic knowledge of MS Excel and efficient data entry skills.
• Work Management: Exceptional ability to multitask, manage time effectively, and prioritize urgent tasks.

Pay: ₹18,000.00 - ₹22,000.00 per month

Ability to commute/relocate:

• Hinjewadi, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you comfortable with the compensation?
• Are you comfortable with a warehouse location?

Work Location: In person