Warehouse Operation Support_Chinese Speaking

About GOFO

GOFO is a fast-growing last-mile delivery company operating in the U.S., France, the Netherlands, and Italy. Guided by our promise — Drive Efficiency, Deliver Trust — to gain efficiency and inspire trust, we combine advanced technology, operational excellence, and local agility to deliver seamless logistics experiences for retailers, e-commerce platforms, 3PL/logisticians and end consumers.

With a rapidly expanding network of sorting hubs, linehauls, and dedicated local teams, we cover over 10,000 ZIP codes. We offer smart routing, real-time tracking, and full visibility. GOFO delivers not only parcels but reliability, efficiency, and peace of mind — at every stage of the local delivery journey.

Due to business expansion, GOFO is offering an opportunity for the position of Warehouse Operation Support in our Office located in Essen-Herten.

Job Responsibilities:

• Handle driver reception, check-in, and loading handover; prepare and verify transport documents such as CMRs; file signed documents and follow up on missing or discrepant paperwork.
• Compile daily attendance for employees and agency staff, resolve discrepancies, and support new hire onboarding, information registration, and on-site material and notice filing.
• Perform manual parcel sorting and scanning to ensure accuracy and timely processing in line with operational deadlines.
• Collect on-site material requirements and follow up on purchase orders and acceptance; log inbound/outbound inventory and conduct regular stocktakes; coordinate maintenance and repair of printers, PDAs, and other equipment.
• Serve as the on-site point of contact; consolidate and follow up on network, access control, and facility repair requests; maintain the site issue log and help keep common areas orderly.
• Preserve on-site evidence of incidents such as personal injury or equipment damage and report promptly; track cross-departmental follow-up to ensure key information is documented and fed back.

Job Requirements:

• Must hold a valid German driver's license and be able to drive to work.
• Willing to work a rotating two-shift schedule: 9 AM–6 PM and 3 PM–1 AM, with night shift allowance.
• Strong analytical skills and proficiency in Microsoft Excel for data analysis and reporting. Experience in logistics, warehouse operations, transportation, or supply chain management is preferred.
• Excellent communication and problem-solving skills; able to work efficiently in a fast-paced environment.
• Fluent in Chinese and German; working-level English is a plus.
• Five days per week on-site, 40 hours per week, with overtime allowance.

Soort dienstverband: Fulltime

Salaris: Vanaf 2.800,00€ per maand

Werklocatie: Fysiek