Warehouse Operations Associate

Warehouse Operations Associate – JLL What this job involves :

JLL is seeking a dependable and safety-focused Warehouse Operations Associate to support daily shipping, receiving, and warehouse operations within our facilities management team. This role is responsible for ensuring the efficient movement, storage, and delivery of materials, packages, and mail throughout the facility while maintaining a clean, organized, and compliant warehouse environment. The ideal candidate brings strong organizational skills, attention to detail, and the ability to work independently and collaboratively in a fast-paced setting. This position plays a key role in supporting operational efficiency and delivering excellent service across the workplace.

What your day-to-day will look like :

• Operate forklifts and other powered industrial equipment safely to move, stack, and organize inventory.
• Load and unload incoming and outgoing shipments while verifying quantities and inspecting materials for damage.
• Sort, organize, and distribute packages and mail to designated departments and locations throughout the facility.
• Maintain accurate shipping, receiving, and delivery documentation, including logs and shipment records.
• Support warehouse organization by maintaining clean work areas, clear aisles, and properly stored inventory.
• Conduct routine equipment inspections and promptly report maintenance or safety concerns.
• Follow all company safety procedures, OSHA regulations, and required PPE guidelines during daily operations.

Required Qualifications :

• High school diploma or equivalent.
• Minimum 1 year of warehouse, shipping/receiving, or logistics experience.
• Valid forklift operator certification or willingness to obtain certification upon hire.
• Valid driver’s license with a clean driving record.
• Ability to lift and carry up to 50 pounds regularly throughout the work shift.
• Basic computer skills with the ability to use inventory tracking or shipping systems.
• Strong attention to detail, time management, and organizational skills.

Preferred Qualifications :

• Experience operating multiple types of material handling equipment.
• Familiarity with warehouse management systems (WMS) and inventory control processes.
• Previous experience in a corporate, facilities management, or commercial real estate environment.
• Bilingual communication skills.
• Knowledge of shipping and receiving best practices and package handling procedures.
• Experience supporting inventory counts and cycle count activities.
• Strong teamwork and customer service skills in a fast-paced environment.

Location: Wilmington, NC

Work Shift: Monday through Friday, 7:00 AM – 3:30 PM, with occasional overtime and schedule flexibility during peak operational periods.