Warehouse Operations Associate

Company Overview
Global AV Group is dedicated to creating extraordinary experiences that ignite the senses. We set the bar for excellence, blending audio, video, lighting, and staging to turn concepts into unforgettable moments. Whether in New York City, Las Vegas, or anywhere in between, our flawless execution ensures every project exceeds expectations.

Built on innovation, precision, and passion, Global AV Group delivers world-class audiovisual integration, event production, and technology-driven experiences. As the company continues to expand its footprint and capabilities, it remains guided by a commitment to quality, creativity, and client satisfaction.

Position Summary
The Warehouse Operations Associate supports the daily functions of the Warehouse & Logistics Department, assisting with receiving, organizing, and preparing materials, tools, and equipment for projects and events. This role helps maintain inventory accuracy, ensures clean and safe working conditions, and supports the overall efficiency of warehouse operations.

The Associate works closely with and takes daily direction from the Warehouse Operations Lead, assisting with staging, pull sheets, deliveries, and warehouse upkeep. This position may also provide event support when needed, including assisting with equipment preparation, load-ins, and load-outs for live events.

This is a full-time, in-office position based in Hicksville, NY.

Essential Duties & Responsibilities

Warehouse Support and Operations

• Assist with daily warehouse operations including receiving, staging, shipping, and returns.
• Follow direction from the Warehouse Operations Lead and Manager to complete daily assignments.
• Pick, pack, and prepare materials based on pull sheets for outgoing projects and events.
• Verify incoming deliveries against purchase orders and report discrepancies.
• Maintain proper labeling, organization, and storage of inventory items and tools.
• Assist with loading and unloading company vehicles safely and efficiently.
• Track and log materials, tools, and equipment using company inventory systems.
• Assist with preparing and checking event production equipment and materials for deployment.
• Provide support for event load-ins, setups, and load-outs as needed.
• Communicate effectively with the Warehouse Operations Lead, Manager, and field teams to ensure materials and schedules are aligned with project timelines.
• Represent Global AV Group professionally while supporting live events, following direction from project or event leads, and adhering to safety and technical guidelines.

Safety and Maintenance

• Maintain a clean, organized, and hazard-free warehouse to ensure a safe working environment.
• Sweep, organize, and assist in general cleaning and upkeep of the warehouse daily.
• Follow all company safety policies, PPE requirements, and proper lifting procedures.
• Report any damaged, missing, or malfunctioning equipment immediately to the Warehouse Operations Lead or Manager.
• Assist with basic maintenance of company vehicles, including cleaning, fueling, and transporting for service when needed.
• Participate in safety briefings and toolbox talks as required.
• Assist in tool check-in/check-out procedures to maintain accountability of equipment used by field staff.
• Proactively identify and report potential hazards or unsafe practices to the Warehouse Operations Lead or Manager.
• All other duties as assigned.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of warehouse, logistics, or related experience preferred.
• Ability to obtain and maintain forklift certification within 60 days of hire.
• Basic computer skills and familiarity with Google Workspace or Microsoft Office.
• Strong attention to detail, dependability, and teamwork.
• Knowledge of AV or event production materials is a plus, but not required.

Physical and Additional Requirements

• Ability to lift up to 50 lbs. and perform physically demanding tasks safely.
• Regular standing, lifting, bending, and walking throughout the workday
• Must be able to operate forklifts, pallet jacks, and hand trucks (training provided).
• Ability to work occasional overtime or weekends to support project or event schedules.

Benefits

Medical, Dental, Vision, and Life Insurance, PTO

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Required)

Ability to Commute:

• Hicksville, NY 11801 (Required)

Work Location: In person