Warehouse Operations

Warehouse Operations

Location: Richmond Hill, Ontario
Employment Type: Full-Time
Salary: $50,000–$60,000 per year

About EZBike Canada

EZBike Canada is a growing electric bike retailer with locations across Ontario and Quebec. We are looking for a hands-on, organized Warehouse Manager to take ownership of our Richmond Hill warehouse operations and help keep our inventory, shipping, receiving, and service workflows running smoothly.

This is a great opportunity for someone who wants more ownership than they would typically get in a large distribution centre. You will have a direct impact on how our warehouse operates and will work closely with our retail, sales, service, and management teams.

What You'll Do - Warehouse Operations

• Take ownership of the day-to-day operation of the Richmond Hill warehouse.
• Coordinate receiving, put-away, picking, packing, shipping, and inventory movements.
• Maintain an organized, safe, and efficient warehouse environment.
• Ensure incoming inventory is accurately received, inspected, and recorded.
• Coordinate the movement of bikes, batteries, parts, accessories, and other inventory between locations.
• Monitor inventory levels and identify discrepancies, damaged products, or missing items.
• Maintain accurate inventory records and support regular inventory counts.
• Establish and improve warehouse processes as the business grows.

Shipping & Logistics

• Coordinate daily outbound shipments using carriers such as Loomis, Canpar, Purolator, and Day & Ross.
• Prepare and verify shipping documentation, labels, and orders.
• Monitor shipments and proactively follow up on delays, damages, or delivery issues.
• Work with our customer service and retail teams to resolve shipping issues efficiently.
• Take ownership of shipping problems from identification through resolution.
• Coordinate transfers and shipments between our warehouse and retail locations.

Inventory & Systems

• Maintain accurate inventory information in Shopify and internal systems.
• Process inventory adjustments and investigate discrepancies.
• Track serial numbers and other relevant product information.
• Help maintain accurate records for warranty, service, returns, and replacement parts.
• Use shipping and warehouse software to manage day-to-day operations.

Team & Cross-Department Coordination

• Work closely with management, retail, sales, service, and customer experience teams.
• Coordinate priorities when multiple orders, transfers, or warehouse tasks need to be completed.
• Help establish clear procedures and standards for warehouse operations.
• Identify inefficiencies and recommend practical improvements.
• Take ownership of warehouse-related issues and follow them through to completion.

What We're Looking ForRequired

• Previous experience in warehouse, logistics, inventory, distribution, or operations.
• Strong organizational and time-management skills.
• Excellent attention to detail and accuracy.
• Ability to work independently and take ownership of responsibilities.
• Strong problem-solving and communication skills.
• Comfortable using computers and learning new software systems.
• Ability to safely lift and move items weighing approximately 25–35 kg repeatedly.
• Ability to work in a fast-paced environment and manage competing priorities.

Nice to Have

• Previous warehouse management or supervisory experience.
• Experience working with e-bikes, bicycles, automotive products, powersports, or similar products.
• Experience with Shopify or Shopify POS.
• Experience with ClickShip, Loomis, Canpar, Purolator, Day & Ross, or other shipping platforms.
• Forklift experience or certification.
• Dangerous Goods (DG) certification or experience handling regulated shipments, including lithium-ion batteries.

Don't have your forklift or DG certification yet? That's okay. For the right candidate, EZBike Canada is willing to support and/or cover the cost of required training.

What Makes This Role Different

This isn't a role where you'll be responsible for one small piece of a massive distribution operation.

You'll have the opportunity to own the warehouse operation from end to end — receiving inventory, keeping stock organized, getting orders out the door, coordinating transfers, solving logistics problems, and continuously improving how we operate.

If you're currently working in a large warehouse or distribution centre and want more responsibility, ownership, and visibility into the business, this could be a great next step.

Compensation

$50,000–$60,000 per year, depending on experience and qualifications.

EZBike Canada is committed to building a team where people can grow with the company. As our operations expand, there will be opportunities to take on additional responsibility and advance within the organization.

Additional Information

• This is an existing vacancy.
• This position requires regular physical activity, including lifting and moving products weighing approximately 25–60 kg.
• The successful candidate must be comfortable working in a warehouse environment and following all applicable safety procedures.

Pay: $50,000.00-$60,000.00 per year

Benefits:

• Casual dress
• Company events
• Dental care
• Extended health care
• Life insurance
• On-site parking
• Paid time off

Application question(s):

• Are you able to repeatedly lift 25–35 kg unassisted? E-bikes and scooters in our inventory are in that range. (Reply Yes or No)
• How many years of experience do you have managing a warehouse or distribution operation?
• Do you have experience receiving and unloading full ocean containers, including verifying against packing lists and filing damage claims with the carrier?
• Do you hold TDG (Transportation of Dangerous Goods) certification, or have you handled Class 9 lithium battery shipments? (Yes/No)
• Which inventory or ERP systems have you used?
• Describe a time your physical count didn't match your system count. What did you do and what changed afterward?

Licence/Certification:

• forklift certification (required)

Work Location: In person