Warehouse Operations Executive

Job Description: Warehouse and Operations - Sr. Executive

About the Company:

Syvo Digital Private Limited is a fast-growing Indian consumer electronics brand headquartered in New Delhi. Operating two D2C brands, SYVO and Tygot . We design and sell a wide range of tech accessories, including tripods, wireless earphones, Bluetooth speakers, ring lights, and camera accessories. Ranked among the top sellers on

Amazon and Flipkart, we are driven by quality, innovation, and a deep commitment to our customers. With a 21% revenue growth CAGR and 40+ Crore in annual revenue, we are scaling rapidly and building our team.

About the Role:

Join SYVO's dynamic Operations Team and play a vital role in driving operational excellence across our warehouse and supply chain functions. As a Senior Warehouse Executive, you will manage end-to end warehouse operations, including inventory management, order processing, dispatch planning, and operational reporting. This role offers

an exciting opportunity to work in a fast-paced, process-driven, and technology-enabled environment where you'll contribute directly to inventory accuracy, timely order fulfillment, and operational efficiency.

Key Responsibilities:

1. Warehouse Operations Management

• Manage end-to-end warehouse operations, including inward, put-away, picking, packing, dispatch, and returns processing.
• Ensure timely and accurate order processing in line with defined Service Level Agreements (SLAs).
• Coordinate daily warehouse activities to ensure smooth operational flow and minimize delays.
• Monitor warehouse capacity utilization and optimize space management practices.

2. Inventory Management & Control

• Maintain accurate inventory records and ensure stock accuracy.
• Conduct cycle counts, stock audits, and physical inventory verification as per the defined schedule.
• Investigate inventory discrepancies, identify root causes, and implement corrective and preventive actions.
• Ensure adherence to inventory management practices such as FIFO/FEFO (where applicable) and proper stock handling procedures.

3. Warehouse Management System (Unicommerce)

• Perform daily warehouse transactions in Unicommerce WMS, including inventory updates, order processing, stock transfers, and dispatch management.
• Ensure all warehouse transactions are accurately recorded within the system.
• Monitor system-generated reports and address discrepancies proactively.
• Coordinate with internal stakeholders for issue resolution related to WMS operations.

4. KPI Monitoring & Operational Excellence

• Track and achieve key warehouse major performance indicators.
• Analyze operational performance and recommend process improvements to enhance productivity and efficiency.
• Drive continuous improvement initiatives across warehouse operations.

5. Reporting & Documentation

• Prepare and share Daily, Weekly, and Monthly operational reports with the Warehouse Manager.
• Maintain accurate documentation related to inventory movements, stock reconciliations, and warehouse activities.
• Generate and analyze reports using MS Excel to provide actionable operational insights.
• Escalate operational challenges and recommend appropriate solutions in a timely manner.

6. Team Management & Coordination

• Supervise warehouse associates and ensure effective manpower utilization.
• Allocate daily tasks and monitor team productivity and performance.
• Provide on-the-job training to warehouse staff on processes, SOPs, and system usage.
• Foster a culture of accountability, discipline, and operational excellence within the warehouse team.

7. Cross-Functional Collaboration

• Coordinate with Procurement, Sales, Logistics, and Customer Support teams to ensure seamless order fulfillment.
• Work closely with transport partners and dispatch teams to ensure timely shipment processing.
• Support business requirements during peak periods, promotional campaigns, and inventory planning activities.

Qualifications and Skills:

Education: Bachelors degree or MBA Fresher or Postgraduate qualification.

Core Skills:

• Minimum 3-5 years of experience in warehouse operations, preferably within E-commerce, Retail, D2C, or FMCG environments.
• Hands-on experience working with Unicommerce WMS is mandatory.
• Strong understanding of inventory management, stock reconciliation, cycle counting, and processes.
• Proficiency in Microsoft Excel and operational reporting.
• Knowledge of warehouse KPIs such as Inventory Accuracy, Dispatch SLA, Productivity, and Order Processing metrics.
• Strong leadership, communication, and problem-solving abilities.
• Ability to supervise warehouse manpower and optimize resource utilization effectively.
• Detail-oriented with excellent organizational and time management skills.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Adaptable and capable of thriving in a fast-paced, high-performance operational environment.

What We Offer:

• A dynamic and collaborative work environment where learning and innovation are encouraged.
• Opportunity to lead critical warehouse operations and contribute directly to business success.
• Exposure to advanced warehouse management systems and operational excellence practices.
• Mentorship and growth opportunities within a fast-growing, technology-driven organization.
• Career advancement opportunities in Supply Chain and Operations Management.