Warehouse Operations Executive

Role & responsibilities :

• Manage daily warehouse operations, inventory control, and finished goods availability.
• Coordinate with production, quality, sales, customers, branches, distribution centres, and transporters for dispatches and delivery tracking.
• Handle customer complaints related to shortages, incorrect supplies, and transit damages, ensuring timely resolution.
• Coordinate regular, urgent, and air shipments while maintaining premium freight records.
• Manage customer sales returns and coordinate with sales and finance teams for closure.
• Support stock clearance, blocked stock management, obsolete stock recovery, and scrap disposal.
• Coordinate insurance claims for branch-related warehouse and transit issues.
• Prepare operational reports and analyse warehouse data as required.
• Work with SAP MM and Warehouse Management Systems (WMS) for inventory and warehouse activities.
• Maintain service provider SLAs and ensure smooth inbound, inventory, and dispatch operations.

Preferred candidate profile