Warehouse Operations Manager

Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion parcels and letters annually across the UK and to over 200 global destinations. With 12,000 colleagues, 30,000 couriers and drivers, 8,000 vehicles, and a nationwide network of hubs, depots and fulfilment centres, we combine over 50 years of expertise with the scale and flexibility to support everyone from casual senders to SMEs and major retailers. Driven by our friendly, ambitious and diverse people, we are passionate about delivering exceptional service and offer exciting opportunities across the Evri Group.

Operations Manager - Aberdeen

Tuesday to Saturday | £35,000 - £40,000 per annum | 06:00 - 15:30 | 45 Hours per Week

Lead Operations. Drive Performance. Deliver Excellence.

Due to continued business growth, we are seeking an experienced Operations Manager to join our busy Aberdeen hub. This is an excellent opportunity for a driven operational leader to take ownership of a fast-paced parcel operation, leading teams to achieve exceptional service, performance, and customer satisfaction.

Working closely with Service Partners, Shift Managers, and operational teams, you will be responsible for ensuring the safe, efficient, and effective day-to-day management of the site. You will play a key role in driving operational excellence, developing people, and delivering against KPIs and business objectives.

What You'll Be Doing

• Leading the daily operation to ensure service and performance targets are achieved.
• Managing, coaching, and developing Shift Managers and operational teams.
• Driving a culture of accountability, engagement, and continuous improvement.
• Monitoring and delivering site KPIs, service standards, and compliance requirements.
• Planning and forecasting resource levels to meet operational demands.
• Reviewing productivity and cost performance to ensure operational efficiency.
• Conducting performance reviews and supporting employee development.
• Working collaboratively with Site and Area Management to achieve business goals.
• Maintaining the highest standards of health, safety, quality, and customer service.

What We're Looking For

• Previous management experience within the parcel, logistics, or distribution industry.
• Proven experience leading and developing teams of 12+ employees.
• Strong operational planning, organisation, and decision-making skills.
• Experience analysing operational data and performance metrics.
• Good knowledge of warehouse and transport systems relevant to a parcel operation.
• Excellent communication and people management skills.
• A proactive, hands-on approach with the ability to thrive in a fast-paced environment.
• Strong focus on achieving results while maintaining high service standards.

Why Join Us?

We are passionate about creating a workplace where people can thrive. Our success is built on individuals who bring energy, commitment, and a genuine desire to deliver excellent service every day.

We are looking for leaders who:

• Have the passion to make a difference.
• Work collaboratively and support those around them.
• Embrace a "Can Do" attitude.
• Strive to deliver "Right First Time" for every customer.
• Lead by example and inspire high performance.

In return, we offer a competitive salary and a comprehensive benefits package designed to support your financial wellbeing, future security, health, and overall work-life balance.

If you're an experienced Operations Manager looking for your next challenge in a growing business, we'd love to hear from you. Apply today and help drive our Aberdeen operation forward.

Everyone Belongs at Evri GroupWe're committed to creating an inclusive workplace where everyone feels valued, respected and able to succeed.As a Disability Confident Committed Employer, a Silver-accredited Inclusive Employer, and through our partnership with Scope, we're working to make our workplace and recruitment process more accessible for everyone.We encourage candidates to request adjustments at any stage of the recruitment process and there are touchpoints through the application process to do so. Every application is reviewed by a member of our Talent Acquisition team meaning that we don't use AI to screen candidates.At Evri Group, we're building an environment where everyone can be themselves and thrive.