Warehouse Operations Manager

About the Role

We are looking for an experienced

Warehouse Operations Manager

to oversee daily warehouse operations and ensure the efficient receipt, storage, inventory management, and dispatch of goods.

The successful candidate will lead warehouse teams, optimise operational processes, maintain high safety standards, and ensure service levels and customer requirements are consistently met.

Key Responsibilities

Warehouse Operations

Oversee daily inbound, outbound, inventory control, and order fulfilment activities.

Plan and optimise warehouse layout and space utilisation to improve efficiency.

Ensure timely order fulfilment and delivery in line with agreed SLAs and KPIs.

Develop, implement, and maintain warehouse SOPs and operational procedures.

Team Leadership

Lead and supervise warehouse team leaders, supervisors, and ground operations staff.

Plan manpower requirements based on workload and volume forecasts.

Conduct performance reviews, coaching, and training to develop team capabilities.

Maintain a productive, disciplined, and safety-focused working environment.

Inventory & Systems

Ensure accurate inventory records and conduct regular cycle counts and stock checks.

Oversee the effective use of WMS and ERP systems, including SAP.

Investigate inventory discrepancies and implement corrective actions.

Monitor inventory accuracy and identify opportunities to improve stock control.

Safety & Compliance

Ensure warehouse operations comply with applicable workplace safety and regulatory requirements.

Conduct regular safety checks, risk assessments, drills, and audits.

Maintain a clean, safe, and well-organised warehouse environment.

Promote a strong safety culture across the operation.

Continuous Improvement

Drive Lean, Kaizen, and other continuous improvement initiatives.

Analyse operational KPIs and data to identify productivity and efficiency improvements.

Lead or support warehouse automation, digitalisation, and process improvement projects.

Identify opportunities to reduce waste and optimise operating costs.

Client & Stakeholder Management

Act as a key point of contact for customers on operational matters.

Manage client escalations and ensure timely resolution of issues.

Work closely with internal teams, customers, vendors, and other stakeholders to ensure smooth warehouse operations.

Maintain strong customer relationships and service standards.

Requirements

Diploma or Degree in

Logistics, Supply Chain Management, Warehouse Management

, or a related discipline.

5–10 years of relevant warehouse or logistics experience

, with at least

3 years in a leadership or management role

.

Strong knowledge of

warehouse operations, inventory management, and SAP/WMS systems

.

Good understanding of workplace safety requirements and warehouse compliance.

Strong leadership, communication, problem-solving, and stakeholder management skills.

Experience in Lean, Kaizen, automation, or continuous improvement initiatives would be an advantage.

To Apply (via Harold Consultancy)

For a confidential discussion, please submit your detailed CV to Lorvz Concepcion at [email protected].

Harold Consultancy is a dedicated recruitment agency serving Singapore's dynamic job market. We partner with both leading companies and talented individuals to build strong, successful teams across various industries.

Our mission is simple: to understand your career goals and match you with roles where you can thrive and grow. Whether you are taking your first career step or are an experienced professional seeking your next challenge, we provide personalised support throughout your job search.

We believe in a transparent, respectful, and efficient process. Our consultants take the time to listen to your aspirations, prepare you for interviews, and guide you toward opportunities that align with your skills and ambitions.

Let us help you find the role that’s right for you.

Explore current opportunities with us or submit your resume to start a conversation.

Visit:
www.haroldconsultancy.com