Warehouse Operations Shipping Manager

Are you looking for a career with premium benefits and the potential for growth?

At Keefe Group, a TKC Holdings Company, we’ve created something special, a better place to work and grow. Many employees start just expecting a paycheck but end up with a rewarding career. We provide exceptional training and a clear career path.

We are proud to be a military and veteran friendly employer.

The Operations Manager-Shipping ensure that orders are picked, scanned and shipped in both a timely and accurate manner. Also, make recommendations for improvement in the before-mentioned areas.

Essential Functions, Duties, and Responsibilities

• Hires, orients, trains and issues corrective action (when applicable) to team members.

• Review and approve payroll on a weekly basis.

• Respond to customer service inquiries.

• Manage the open order report, ensuring that this report is kept current.

• Prioritize pick tickets according to requested ship dates, cancel dates and required customer satisfaction levels.

• Ensure that picking and shipping areas are kept in a neat and organized fashion.

• Participate in the development of procedures that will improve and maintain picking and shipping accuracy.

• Develop best practices for picking, scanning and shipping.

• Assist in maintaining an accurate picking zone by monitoring product usage and recommending changes to the picking area.

• Order supplies as needed in areas of responsibility.

• Manage the back order report and ensure that all back orders are shipped as product becomes available.

• Complete miscellaneous projects as assigned by Warehouse Manager.

• Direct the daily activities of each report in order to maximize efficiency.

• Perform performance evaluations for all direct reports on an annual basis.

• Communicate expectations to all direct reports, and monitor those expectations versus actual performance. Employees should be provided feedback on at least a weekly basis.

• Determine staffing requirements by analyzing the average number of cartons received per day and the number of cartons that can be processed /day per person. Communicate those needs to the Distribution Center Manager.

• Motivate employees to perform job functions, as well as meet departmental and organizational goals.

• Work with Distribution Center Manager to develop job descriptions for all direct reports.

• Take pride in your surroundings by helping maintain a clean workspace.

• Other duties as determined by the needs of the business.

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

• Ability to use various software programs including, but not limited to Microsoft Excel, Microsoft Word, Macola and Microsoft Outlook.

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

• Ability to deal with problems involving several concrete variables in standardized situations.

• Ability to communicate and work in a team oriented atmosphere.