Warehouse Operative

As a Warehouse Operative, you will play a vital role in ensuring the safe, accurate, and efficient movement of goods across our warehouse operation.

Working collaboratively within a close-knit team, you will support all aspects of our warehouse activity – from goods-in to despatch – maintaining high standards of quality, safety, and customer service in a fast-paced, fun, and dynamic environment.

Key Responsibilities

Receiving & Storage

• Safely load and unload delivery vehicles (using equipment as required).
• Inspect incoming goods, reporting any damaged or missing items promptly.
• Accurately label and store items in the correct locations, using lifting or handling equipment where necessary.
• Update stock management systems accurately and promptly.
• Only where qualified and authorised, operate forklifts safely in a busy environment, including stacking and unstacking goods onto shelves or pallets and moving goods between storage and loading areas.

Order Fulfilment & Despatch

• Pick customer and internal orders accurately and efficiently.
• Pack and palletise orders according to specifications, ensuring items are secure, correctly labelled, and ready for transport.
• Move completed orders to the correct dispatch zone in line with shipping schedules.

General Warehouse Operations

• Maintain cleanliness and organisation of work areas, equipment, and shared spaces.
• Support in stock takes, cycle counts, quality control checks, and audits.
• Assist in processing returns, investigating customer complaints, and supporting corrective actions.
• Actively follow health and safety procedures to maintain a safe working environment.
• Provide guidance and support to new starters and agency staff, acting as a buddy or mentor, where able, and required.

Skills & Experience

• Minimum 2 years’ experience in a warehouse, logistics or operations environment.
• Previous forklift experience with a valid forklift licence would be advantageous, but is not essential.
• Demonstrated understanding of health and safety protocols and best practice in warehouse operations.
• Strong organisational skills and high attention to detail.
• Comfortable with physical work and working on your feet for extended periods.
• Competent using computer systems. Previous experience using stock control or WMS software is an advantage.
• GCSE (or equivalent) in English and Maths.

Personal Qualities & Behaviours

• Energetic, dependable, and proactive – you take pride in doing things well and on time.
• A team player with a collaborative and respectful approach.
• Accountable and trustworthy – you take ownership of tasks and responsibilities.
• Strong communication skills – you keep others informed and seek clarity where needed.
• Flexible and adaptable – you remain positive in a fast-moving environment with changing priorities.
• Solution-oriented – you think practically and take initiative to resolve issues quickly.
• Open to learning – you’re curious and willing to challenge processes in pursuit of improvement.
• A natural role model – you demonstrate and uphold our company values in all that you do.

Pay: £13.00 per hour

Expected hours: 39.0 per week

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Enhanced maternity leave
• Flexitime
• Free parking
• Health & wellbeing programme
• Life insurance
• On-site parking
• Sick pay

Experience:

• Warehouse: 2 years (required)

Licence/Certification:

• Forklift Licence (preferred)

Work Location: In person