Warehouse Operative/Customer Support - Full time

Type: Full-Time

Shift: Monday - Friday

Work Model: Onsite

Location: Fastenal Glasgow, G69 6GE

WHAT WE OFFER

• Monthly performance bonuses

• Promotion from within policies/clear opportunities for career progression

• A diverse and challenging position with room for own input and initiative

• A career with a large and growing international organization

• In-house training to support both new starters and long-term development

• Holidays off

OVERVIEW

Working as a team member, you will play a key role in ensuring our customers receive the products and service they need, when they need them. Based from our Glasgow branch, this position combines warehouse operations, customer deliveries, and day-to-day sales support activities in a fast-paced industrial distribution environment.

You will be responsible for receiving and organizing inventory, accurately picking and packing customer orders, and delivering products directly to customer locations throughout Scotland. The role also involves maintaining inventory levels, supporting customer site stock management programs, and
also involves maintaining inventory levels, supporting customer site stock management programs, and building strong customer relationships through dependable service and attention to detail.

The successful candidate will be self-motivated, safety-conscious, and committed to providing exceptional customer service. Whether working in the warehouse, on the road, or at a customer site, you will help ensure operational excellence and contribute to the continued success of our customers and our business.

RESPONSIBILITIES

The duties and responsibilities of this position are service-based and will present new and diverse challenges daily. Duties include, but are not limited to:

• Providing Customer Service

• Managing inventory (warehouse)

• Receiving and shipping inventory

• Performing deliveries with a company vehicle

REQUIRED POSITION QUALIFICATIONS

The following skills and qualifications are required for this position:

• 18 years of age or older, due to the nature of work

• Possess a current full valid UK Manual driver's license (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed

• Excellent written and oral communication skills

• Proficient computer skills

• Strong math aptitude, attention to detail and sense of urgency

• Highly motivated and customer service orientated

• Demonstrate our core values of ambition, innovation, integrity and teamwork

• Ability to lift, slide, carry and lower packages on a regular basis

PREFERRED POSITION QUALIFICATIONS

• Interest in career advancement

• Possess or are working towards a degree in Business/Marketing OR have related industry experience and knowledge of the local market

ONBOARDING AND TRAINING

We invest in our 20,000+ team members by providing structured curricula for career advancement through our internal business school, the Fastenal School of Business (FSB). With a robust virtual campus and regional brick and two major campuses within Europe, FSB provides employees with career-long opportunities to develop skills, explore new directions, grow as leaders, and achieve their career goals. Last year, our employees completed more than 655,000 FSB courses – a testament to our culture of learning and continuous improvement.

PERSONAL DEVELOPMENT

There is more than one career path to joining the Blue Team! No matter if you test the waters with a part-time position or dive in with a full-time career, Fastenal creates an onboarding plan that gets you up to speed quickly and encourages advancement into new positions.

Local trainings with the local team

Online trainings through FSB (Fastenal School of Business)

Classroom trainings with specialists

Regular trainings for career advancement

Certifications to become a Lean expert

For more information about Fastenal Europe please review our social media channels.