Warehouse Quality Associate

Job Summary Responsible for the inspection and proper handling of customer-ordered warehouse product to ensure proper quality standards by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties as assigned.

• Perform inbound and outbound product inspection to vendor and customer provided specifications
• Handling and processing of customer and product returns, and supporting other departments on related resolution and record-keeping
• Review and processing of customer orders that include special requirements.
• Processesing of vendor returns.
• Management of Scrap.
• Support of onsite ISO/AS internal and external audit activities.

Extensive Hardware and fastener knowledge strongly preferred.

Education/Experience

• High school diploma or general education degree (GED); or one to three months related experience and/or

training; or equivalent combination of education and experience.

Skills And Requirements

• To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a US Person as a US Citizen

US Permanent Resident (I.e., 'Green Card Holder'), Political Asylee, or Refugee.

• Must be able to report to assigned office location during scheduled in-office workdays.
• Computer Skills Basic personal-computer skills are desired.
• Ability to deal with problems involving a few concrete variables in standardized

situations.

• Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance

instructions, and procedure manuals.

• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.

numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

• Reasoning Ability
• Ability to apply common sense understanding to carry out detailed but uninvolved

written or oral instructions.

Customer Service - Responds to requests for service and assistance; Meets commitments.

• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets

clarification.

• Written Communication - Writes clearly and informatively; Able to read and interpret

written information.

• Teamwork - Balances team and individual responsibilities; Gives and welcomes

feedback.

• Cost Consciousness - Conserves organizational resources.
• Ethics - Treats people with respect; Keeps commitments.
• Organizational Support - Follows policies and procedures; Completes administrative

tasks correctly and on time; Supports organization's goals and values.

• Judgement - Exhibits sound and accurate judgment; Makes timely decisions.
• Professionalism - Reacts well under pressure; Accepts responsibility for own actions;

Follows through on commitments.

• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and

promote quality; Monitors work to ensure quality.

• Quantity - Meets productivity standards; Completes work in timely manner; Strives to

increase productivity; Works quickly.

• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond

guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

• Adaptability - Adapts to changes in the work environment; Able to deal with frequent

change, delays, or unexpected events.

• Attendance/Punctuality - Is consistently at work and on time.
• Dependability - Follows instructions, responds to management direction;

Takes responsibility for own actions; Keeps commitments; Completes

tasks on time or notifies appropriate person with an alternate plan.

Physical Requirements While performing the duties of this job the employee is often required to stand, sit, use computers, read, write, type, use copy machines, file paperwork, use telephones, and utilize written and oral communication to interact with clients, co-workers, and customers. Reasonable accommodations may be made to enable individuals to perform the essential

functions of this job. Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Substantial movements (motions) of the wrists, hands, and/or fingers (paperwork, typing, using mouse/keyboard). The worker is required to have close visual acuity to perform

an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled