Warehouse - Returns Operative - PM

Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion parcels and letters annually across the UK and to over 200 global destinations. With 12,000 colleagues, 30,000 couriers and drivers, 8,000 vehicles, and a nationwide network of hubs, depots and fulfilment centres, we combine over 50 years of expertise with the scale and flexibility to support everyone from casual senders to SMEs and major retailers. Driven by our friendly, ambitious and diverse people, we are passionate about delivering exceptional service and offer exciting opportunities across the Evri Group.

Hub Returns Operative (NRC) - PM Shift

At EVRi we lead the way in delivery, and always on the lookout for new talent! We’re market leaders and we invest to keep on growing.

At EVRi, we’re more than just a logistics company—we’re a team driven by innovation, ambition, and a shared commitment to delivering excellence. If you're looking for a role where your contribution truly matters and your potential is supported, we’d love to welcome you aboard.

What You’ll Do:
As a Warehouse Operative in our Rugby depot, you’ll play a vital part in keeping our operations running smoothly. Your responsibilities will include:

Loading & Unloading: Handling parcels with care and efficiency.

Sorting & Scanning: Using smart tech to sort parcels into cages.

Teamwork: Collaborating with a supportive team to get the job done.

Full-time contracts: 40 hours per week, any 5 out of 7 days (including weekends).

What We Can Offer You:
We’re proud to offer a workplace where everyone can thrive. Here’s what you can expect:

Competitive Pay:  £13.07 per hour, with overtime at £14.12

Generous Leave: At least 32 days of annual leave (including Bank Holidays).

Career Progression: Opportunities to grow into depot management or train as an HGV Class 2 or Class 1 driver.

Inclusive Benefits: Access to flexible perks including shopping vouchers, insurance, and healthcare.

Financial Wellbeing: With Wagestream, you can access your earned wages instantly—no more waiting for payday.

Your purpose (in a nutshell)

Reporting to the Supervisor in your area, you will be responsible for manual handling, working with machinery, moving pallets of parcels and loading/unloading trailers efficiently, and sort parcels through manual process. You will ensure all KPI targets in your specific area are met while regularly listening to instructions from your Team Leader.

You will be accountable for:

• Unloading and loading of parcels from the back of trailers.
• Using machinery such as telescopic conveyors to extend into the back of trailers allowing you to work more efficiently.
• Recognizing clients, scanning and manually sorting parcels into correct assets through manual sorting process.
• Sorting clients into one of 8 zones, keeping priority clients separate with efficient turnover of assets by clear labels to distribute to the Outbound area.
• Quality checks for specific and new clients, while recognising the difference between parcels e.g Live, International and UF stock.
• Efficient processing and loading Star Clients and priority returns as per clients’ requirements
• Completing repetitive handling and lifting sometimes heavy and awkward parcels.
• Using hand-held devices and ensuring that all items are scanned following the correct Standard Operating Procedure.
• Effective communication within your team and with management in your area.
• Adhering to all Health and Safety regulations and following correct operating procedures.
• Regular use of pump trucks to move parcels and assets.
• Reporting any concerns to your area Team Leader
• Personal and warehouse hygiene.
• Your personal output in a fast-paced environment.
• Adhering to all company policies and procedures in your area and for demonstrating Hermes values.

To be successful in this role you will require the following…

Qualifications:

• Ability to speak and write in fluent English.
• Have excellent attention to detail
• Good organisation skills

Knowledge & Experience:

• Warehouse experience desired however not essential.
• Experience in a physically demanding environment.
• Able to pick up technology devices quickly.

Technical & People Skills:

• Good communicator and team player.
• Able to use initiative and work at a fast pace.

Everyone Belongs at Evri GroupWe're committed to creating an inclusive workplace where everyone feels valued, respected and able to succeed.As a Disability Confident Committed Employer, a Silver-accredited Inclusive Employer, and through our partnership with Scope, we're working to make our workplace and recruitment process more accessible for everyone.We encourage candidates to request adjustments at any stage of the recruitment process and there are touchpoints through the application process to do so. Every application is reviewed by a member of our Talent Acquisition team meaning that we don't use AI to screen candidates.At Evri Group, we're building an environment where everyone can be themselves and thrive.