Warehouse Ski Bootfitting Operations Manager

Warehouse Production Operations Manager
Full-Time - Start Date September 1st
Boot Solutions - Salt Lake City, UT

Compensation: Starting at $21/hour

Schedule: Full-time, Monday-Friday, 9:00 AM-5:00 PM

About Boot Solutions

Boot Solutions is transforming the way skiers experience custom bootfitting. Customers scan their feet from their smartphone, receive a personalized Custom Fit Report, and our production team uses advanced manufacturing techniques to create custom boot modifications-all without the customer ever stepping foot into a ski shop.

Built from the Powder House Ski Shop, Utah's original ski shop established in 1953, Boot Solutions combines decades of bootfitting expertise with innovative technology. We're looking for dependable, detail-oriented individuals who enjoy working with their hands, staying organized, and helping build a growing startup from the ground up.

About the Position

Boot Solutions is seeking an experienced Warehouse Production Operations Manager to oversee daily production operations and lead our warehouse team. This role is responsible for maintaining workflow efficiency, ensuring quality control, supervising employees, troubleshooting production challenges, and supporting customer service related to our custom bootfitting process. The ideal candidate is an experienced bootfitter with strong leadership skills who thrives in a fast-paced startup environment.

As the Warehouse Production Operations Manager, you'll oversee daily production scheduling, inventory organization, quality assurance, order fulfillment, and warehouse operations while ensuring projects move efficiently through each stage of production. You'll train and mentor employees, establish production priorities, monitor performance, and step into any area of the workflow when needed. This position also works directly with customers to resolve fit concerns, warranty requests, returns, and technical questions, while collaborating with leadership to improve processes as the company continues to grow.

Qualifications

• Extensive ski bootfitting experience
• Previous leadership, warehouse management, or operations management experience
• Strong organizational, decision-making, and problem-solving skills
• Excellent customer service and communication skills
• Ability to train, mentor, and supervise employees
• Experience managing workflow, production scheduling, and quality control
• Experience handling customer concerns, returns, and warranty issues
• Comfortable troubleshooting production equipment, operational processes, and workflow challenges
• Experience with inventory management, order fulfillment, or warehouse operations preferred
• Advanced or expert skier preferred

Benefits (Year-Round Employees)

• Health insurance after 1 year
• Retirement plan after 2 years
• Complimentary ski pass
• Opportunity to join an innovative startup with deep roots in the ski industry