Warehouse Staff

The CS Warehouse Staff is responsible for supporting daily warehouse-related activities associated with Aftersales operations. This role bridges warehouse activities and service center support by handling inventory, order processing, and inquiries related to shipments, deliveries, and stock availability as well as returns, replacements, and warranty items. . The position requires accuracy, coordination, and strong communication skills to ensure efficient operations and customer satisfaction.

l Basic computer skills (MS Excel, inventory systems)

l Physically fit and able to handle warehouse tasks

l Ability to use inventory/WMS software (optional but advantageous).

l Strong communication (verbal + written).

l Organized with attention to detail.

l Team player with ability to multitask.

Comfortable standing, walking, and moving stock in a warehouse environment.

l Coordinate with service centers for replacement follow-ups.

l Identify defective or damaged items and report findings to supervisors.

l Ensure timely preparation and dispatch of repaired or replacement items.

l Prepare and maintain Aftersales documentation such as return forms, delivery notes, and inventory records.

l Ensure all transactions are properly recorded and filed.

l Assist in preparing Aftersales and inventory reports as required.

l Receive, inspect, and document returned, replacement, or repaired items.

l Label, sort, and store inventory accurately in the warehouse system.

l Perform inventory counts and assist with stock reconciliation.

l Prepare items for shipment back to customers or service partners.

l Maintain proper documentation and records for all Aftersales transactions.

l Store Aftersales items properly and maintain organized warehouse locations.

l Update inventory records accurately in the warehouse management system.

l Conduct regular stock counts and assist with inventory reconciliation.

l Label, tag, and track Aftersales items to ensure traceability.

l Work closely with logistics, sales, and service teams to ensure seamless Aftersales experience.

Follow company procedures for reverse logistics, quality checks, and stock

At least 1 year of experience in warehouse management, customer service operations, or logistics.

Pay: Php18,000.00 - Php20,000.00 per month

Benefits:

• Promotion to permanent employee

Work Location: In person