Warehouse Supervisor

Who We Are

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

Our Global Reach

JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.

Learn more about who we are and what we do: https://www.jingdonglogistics.com/

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

About The Team

You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

We are looking for an experienced Warehouse Supervisor responsible for the Inventory area within a dynamic 3PL warehouse environment. The successful candidate will oversee stock accuracy, coordinate inventory processes, and lead a team supporting multiple clients and diverse operational requirements. The role includes root cause analysis of discrepancies, process optimization, and cross-functional cooperation to ensure high operational standards and service level compliance.

• Oversee inventory control processes and maintain high stock accuracy across multiple clients

• Plan and execute cycle counts and full stock takes in a 3PL environment

• Analyze inventory discrepancies and implement corrective and preventive actions • Lead and organize the work of the inventory team

• Monitor system transactions and ensure WMS accuracy

• Track and report inventory KPIs, client SLAs, and operational risks

• Cooperate with inbound, outbound, quality, and IT teams

• Identify improvement opportunities and standardize processes

Requirements

• Experience in an Area Manager, Supervisor, or similar leadership role in a warehouse environment

• Experience working in a 3PL / contract logistics environment

• Practical knowledge of inventory management and stock control processes

• English proficiency at minimum B2 level

• Strong analytical and problem-solving skills

• Experience working with WMS and Excel

• Leadership skills and strong work organization

Nice to have

• Experience in e-commerce or high-volume warehouse operations

• Knowledge of Lean or continuous improvement methodologies

• Experience in an international work environment

• Chinese language in speaking and writting

At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

Ready to apply?

Take the next step in your career, apply now and explore the opportunities we have to offer.