Warehouse Supervisor

About the role

We are hiring a Warehouse Operations Supervisor to take full ownership of our warehouse operations across inventory, fulfilment, and process execution. This is a hands-on role. You will be directly involved in picking and packing, container unloading, stock organisation, and system execution.

Key responsibilities

• Execute picking and packing for retail fulfilment (100 cartons/week) and e-commerce orders (50 orders/day)
• Perform container unstuffing (1–2 times/month)
• Sort and organise inbound inventory into designated storage zones
• Maintain clean, logical, and efficient warehouse layout
• Operate pallet jacks and basic warehouse equipment
• Maintain accurate stock levels across all SKUs (~150 SKUs)
• Oversee barcode system integrity, stock movement tracking, cycle counts and reconciliation
• Identify and resolve discrepancies quickly
• Execute and refine existing Google Sheet-based systems for picking lists, replenishment triggers, and inventory tracking
• Build SOPs for repeatable operations
• Plan weekly fulfilment schedules for retail store replenishment and e-commerce dispatch
• Train and manage warehouse staff
• Allocate manpower based on workload and monitor performance

About you

• Prior experience in warehouse, logistics, or operations roles
• Comfortable with manual labour and physical work
• Strong attention to detail and operational discipline
• Able to work with spreadsheets and basic systems (Google Sheets)
• Problem-solver with a bias for execution over theory
• Willing to do the work before managing others
• Take ownership, not just responsibility
• Structured, organised, and process-driven
• Able to operate in a lean team (3–5 people)