Warehouse Supervisor

Key Responsibilities

• Day-to-Day Warehouse Operations

  • Supervise inbound goods receiving, unloading, and inspection against Purchase Orders and Bills of Lading.
  • Oversee putaway, picking, packing, and labeling across B2C e-commerce orders, B2B wholesale, GP clinics, hospitals, and retail showrooms (e.g., Guardian).
  • Assign daily workload and coordinate tasks for warehouse assistants and handlers.

• Inventory & Cold-Chain Management

  • Execute lot, batch, and serial number tracking across ERP/WMS systems for full product traceability.
  • Conduct cycle counts and inventory audits to maintain 100% physical vs. system stock accuracy.
  • Monitor temperature/humidity conditions and cold-chain storage for sensitive products (e.g., Continuous Glucose Monitors / CGMs, test kits).
  • Manage product shelf life, shelf-rotation (FEFO/FIFO), and expiry tracking.

• Regulatory Compliance & Safety

  • Ensure operational compliance with GDPMDS (Good Distribution Practice for Medical Devices) and HSA (Health Sciences Authority) guidelines.
  • Report cargo damage, temperature excursions, or inventory discrepancies to Quality Assurance/Logistics Managers.
  • Maintain safe, organized storage conditions following 5S principles.

• Logistics & Dispatch Coordination

  • Coordinate daily delivery schedules with internal drivers, 3PL couriers, and freight forwarders.
  • Ensure accurate processing of outbound Goods Received Notes (GRN) and shipping documents.

Key Requirements

• Experience: 2–5 years of warehouse/logistics experience, ideally with 1–2 years in a supervisory role.
• Industry Background: Medical device, pharmaceutical, or healthcare logistics background is strongly preferred.
• Compliance Knowledge: Familiarity with HSA regulatory standards and GDPMDS certification.
• Technical Skills: Proficiency with ERP/WMS software, inventory control, and Microsoft Excel.
• Soft Skills: Team leadership, acute attention to detail (critical for medical serial tracking), and problem-solving skills.